Taina Mathurin

- Adeptly managed a multi-line phone system and pleasantly greeted all patients.
- Verified patients' eligibility and claims status with insurance agencies.
- Prepared patient charts and consent forms accurately and neatly.
- Identified and resolved patient billing and payment issues.
- Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.

- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

- Handled assignments independently with good judgement and critical thinking skills.

- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.

- Received and routed laboratory results to correct clinical staff members.

• Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
• Resourcefully used various coding books, procedure manuals, and on-line encoders.
• Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
• Correctly coded and billed medical claims for various hospital and nursing facilities.
• Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
• Communicated with insurance companies to research and resolved coding discrepancies.
• Verified signatures and checked medical charts for accuracy and completion.
• Monitored changes in coding regulations to provide recommendations for compliance.
• Utilized electronic medical record systems to store, retrieve and process patient data.
• Input data into computer programs and filing systems.
• Scanned and uploaded medical records into electronic medical records system.
• Transcribed and entered patient medical information into electronic medical records systems.

• Acted as positive role model and mentor to provide students with constructive guidance and promote healthy habits and attitudes.
• Assist students in the completion of the homework and recreational activities
• Participated in meetings to coordinate with other staff on students' progress, issues and goal achievement.
• Prepared and submitted daily and weekly reports to keep records of students' attendance, behavior and progress.
• Assisted with meal preparations and clean-ups to maintain clean and organized camp environment and keep students well-fed.
• Resolved conflicts that arose between students by listening to complaints and finding appropriate solutions.
• Developed and monitored safety policies and procedures to facilitate safety of participants.
• Assisted in recruitment and hiring of new recreation staff.