Taina Medoit
Miami
Summary
Dedicated and detail-oriented customer service professional with 8+ years of experience in client relations, administrative support, conflict resolution, and fast-paced operational environments. Proven ability to manage multiple priorities while delivering exceptional service and maintaining professionalism. Strong background in communication, problem-solving, scheduling coordination, documentation, and customer support. Seeking to transition into an office-based administrative or customer service role where strong organizational and interpersonal skills can contribute to team success.
Overview
11
11
years of professional experience
Work History
Flight Attendant
Spirit Airlines
Miami, FL
01.2022 - 05.2026
- - Delivered exceptional customer service to passengers while managing high-volume requests in fast-paced environments
- - Resolved customer concerns professionally and efficiently to ensure positive client experiences
- - Maintained detailed compliance with safety procedures, company policies, and federal regulations
- - Coordinated with team members to ensure efficient operations and on-time service delivery
- - Assisted with passenger accommodations, seating coordination, and special service requests
- - Demonstrated strong multitasking, problem-solving, and communication skills under pressure
- - Maintained accurate documentation and incident reporting when required
Rideshare Driver
Uber
Miami, FL
09.2020 - 12.2021
- - Provided professional customer service while managing scheduling and route efficiency
- - Maintained accurate records through app-based systems
- - Resolved customer concerns promptly and professionally
- - Demonstrated reliability, time management, and independent problem-solving skills
Garnishment Clerk
Pollack & Rosen P.A
Miami, FL
08.2018 - 09.2020
- - Processed court-ordered wage garnishments with high accuracy and confidentiality
- - Maintained and updated electronic employee and client records
- - Entered and verified payroll deductions and legal documentation
- - Responded to inquiries from employees, courts, and government agencies
- - Prepared reports and ensured compliance with legal deadlines
- - Assisted with account reconciliation and electronic payment processing
Clinical care advisor
Walgreens
Miami Lakes, FL
10.2017 - 08.2018
- - Managed high-volume inbound customer inquiries via phone
- - Provided product and service information while following company procedures
- - Resolved customer concerns efficiently and professionally
- - Documented account activity accurately
Call Center Agent
iQor
Miramar, FL
05.2016 - 10.2017
- - Handled customer service inquiries and account support
- - Entered and updated customer records accurately
- - Researched and resolved customer concerns
- - Processed service requests and account updates
Fashion Consultant
A'GACI
Hialeah, FL
04.2015 - 05.2016
- - Delivered personalized customer service and product recommendations
- - Assisted with merchandising and daily store operations
- - Maintained professional client interactions and sales support
Education
Diploma -
North Miami Senior High School
North Miami, FL06.2015
Skills
- Multilingual
- Computer literacy
- Teamwork
- Sales
- Client communication
- Team leadership
- Customer Service
- Client interaction via phone calls
- Client follow-up
- Phone communication
- Client services
- Microsoft Office
Languages
French
Haitian Creole
Multilingual
Additional Information
- Authorized to work in the US for any employer
- Willing to relocate: Anywhere
Timeline
Flight Attendant
Spirit Airlines
01.2022 - 05.2026
Rideshare Driver
Uber
09.2020 - 12.2021
Garnishment Clerk
Pollack & Rosen P.A
08.2018 - 09.2020
Clinical care advisor
Walgreens
10.2017 - 08.2018
Call Center Agent
iQor
05.2016 - 10.2017
Fashion Consultant
A'GACI
04.2015 - 05.2016
Diploma -
North Miami Senior High School