Taina Nieves
Conway,SC
Summary
Accomplished Room Inspector and Shift Supervisor with a proven track record at Embassy Suites and McDonald's, enhancing guest satisfaction and team productivity through effective housekeeping and supervisory skills. Expert in health and safety regulations and team leadership, significantly improving operational efficiency and employee performance.
Overview
16
16
years of professional experience
Work History
Room Inspector
Embassy Suites
02.2022 - Current
- Collaborated with various team members to meet guests' requests.
- Ensured guest satisfaction with thorough inspections of rooms prior to checkin.
- Supported teamwork among housekeeping staff by assisting with cleaning tasks as needed during busy periods or staffing shortages.
- Increased employee productivity by providing constructive feedback on individual performance during routine evaluations.
Room Attendant
Embassy Suites
07.2010 - Current
- Maintained cleanliness and organization of guest rooms by performing thorough cleaning and sanitizing tasks.
- Created welcoming atmosphere with attention to detail in room presentation.
- Ensured guest satisfaction by addressing requests and resolving concerns promptly.
- Organized cleaning supplies and tools to streamline daily operations.
Shift Supervisor
McDonalds
09.2008 - 07.2010
- Established procedures for handling defective items to reduce waste.
- Developed training programs for new employees to enhance skills.
- Facilitated team discussions to address challenges and implement changes.
- Trained staff on customer service best practices for improved interactions.
Education
Associate Of Applied Science - Medical Assistant
Miller-Motte Technical College
Conway, SC02.2017
Skills
- Housekeeping
- Maintenance
- Health and safety regulations
- Team supervision
- Performing room inspections
- Supervising team
- Inspecting rooms
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Room Inspector
Embassy Suites
02.2022 - Current
Room Attendant
Embassy Suites
07.2010 - Current
Shift Supervisor
McDonalds
09.2008 - 07.2010
Associate Of Applied Science - Medical Assistant
Miller-Motte Technical College
Similar Profiles
Vrudali PokharkarVrudali Pokharkar
Accounting Clerk at Embassy SuitesAccounting Clerk at Embassy Suites
Molly MagoonMolly Magoon
Public Area Attendant at Embassy SuitesPublic Area Attendant at Embassy Suites
Scott LaBossiereScott LaBossiere
Night Auditor / Guest Services Specialist at Embassy SuitesNight Auditor / Guest Services Specialist at Embassy Suites