Taina Pardo
Murfreesboro,TN
Summary
A dedicated CSR with 4 years of customer service experience, focused on ensuring customer happiness and satisfaction. An employee who excels in communication and collaboration, particularly in fast-paced environments. A fast learner who is able to demonstrate strong performance quickly.
Overview
2
2
years of professional experience
Work History
Cashier
Aldi
Nashville, Tennessee
10.2022 - 04.2023
- I provided exceptional customer service by greeting customers, answering questions, resolving complaints promptly, maintaining a clean, organized checkout area, and ensuring a positive shopping experience. I handled returns and exchanges efficiently while ensuring customer issues were properly addressed. I was praised by my supervisors for consistently meeting or exceeding the target sales speed and efficiency. When the registers and self-checkout areas were dormant, I would assist with stocking shelves and removing empty boxes to maintain a tidy, organized store environment.
Customer Service Representative
Andy B's Family Entertainment Center
Bartlett, TN
06.2022 - 02.2023
- As a CSR, I was responsible for maintaining a clean environment throughout the establishment and expeditiously assisting customers, even in extremely busy times of day. Other responsibilities included making sure the restrooms were clean/stocked, taking out the trash, and tending to customers at the prize counter. This job required good communication and customer service skills.
Team Member
Taco Bell
Bartlett, Tennessee
11.2020 - 02.2022
- As a team member, I was responsible for multiple tasks each day. Some days, I would take orders and work the registers; other days, I would run the food line and prepare orders for pickup. In addition, I would wash dishes, prep food, and travel to other stores to deliver or pick up materials.
Education
Bachelor of Science - Chemistry
Middle Tennessee State University
Murfreesboro, TN05-2027
Bartlett High School
Bartlett, TN05-2022
Skills
- Laboratory techniques
- Data analysis
- Research methodologies
- Quality control
- Effective communication
- Customer service
- Time management
- Problem solving
- Work ethic and integrity
- Product restocking
- Cash management
- Cash handling
- Cleaning and sanitizing
- Multitasking and organization
- Patience and empathy
- Reliability and punctuality
- Customer service excellence
Timeline
Cashier
Aldi
10.2022 - 04.2023
Customer Service Representative
Andy B's Family Entertainment Center
06.2022 - 02.2023
Team Member
Taco Bell
11.2020 - 02.2022
Bachelor of Science - Chemistry
Middle Tennessee State University
Bartlett High School