Taina Pirrone

Route Coordination: Strategically coordinated efficient delivery routes.

Customer Communication: Communicated proactively with customers, providing timely delivery updates. Delivery Confirmation: Obtained necessary signatures from customers upon delivery of goods.
Reservation Management: Handled reservation calls at specific times and locations, demonstrating excellent organizational skills and responsiveness.

As a Registered Behavior Technician, I played a pivotal role in the implementation of Applied Behavior Analysis (ABA) techniques for children with autism. My responsibilities included:

Learning Programs Implementation Based in ABA: Conducted individualized one-on-one sessions, applying evidence-based strategies rooted in Applied Behavior Analysis (ABA) to effectively address the unique needs of each child.

Data Collection: Meticulously maintained and updated session data sheets to track progress and behavior changes.

Report Writing: Produced comprehensive session reports documenting observed behaviors and progress.

Ensured Accurate Communication of Client Behavior: Maintained a commitment to precise and transparent communication by conveying detailed information about client session to parents and caregivers.

Credential and Certification: Registered Behavior Technician (RBT) credential obtained from the Behavior Analyst Certification Board (BACB).

Customer Engagement: Greeted customers warmly upon arrival, ensuring a positive experience.

Reservation Management: Managed reservations efficiently. Received and processed to-go orders by phone. Customer Service: Provided information on restaurant hours, seating options, and menu details.

Communication and Coordination: Effectively communicated accurate wait times to customers. Collaborated with servers, food runners to maintain a well-prepared dining area.

New Hire Orientation and Documentation: Conducted new hire orientation sessions, ensuring the completion of necessary paperwork and recording information in the human resources database. Provided assistance to new hires throughout the interviewing and hiring process. Recruitment and Selection: Screened applicant resumes and coordinated both phone and in-person interviews.

Scheduled and coordinated interviews between hiring managers and potential candidates.

Employee Relations: Responded to employee inquiries regarding benefits and other HR topics.

Employee Vacation Management: Coordinated and managed employees' vacation schedules, ensuring smooth operations during absences.

Compensation, Benefits: Administered employee benefits under the direction of a supervisor.

Financial Management: Controlled expenses for company events, ensuring cost-effectiveness. Managed fixed company bills, issuing timely payments.
Invoicing and Payments: Issued invoices for product bonuses to customers, maintaining accurate records of transactions. Generated service notes for customers. Managed data and payments for company accounts, posting transactions at the bank. Processed employee payments, ensuring timely and accurate compensation.
Record-Keeping and Documentation: Maintained a comprehensive control spreadsheet to track all payments, including those to employees and suppliers. Organized and updated company documentation and contracts.
Meeting Coordination: Scheduled and coordinated meetings with employees, optimizing time management and ensuring effective communication within the team.
Internal Communication: Communicated notices and updates to company employees.