Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Taina Santiago

Jacksonville,FL

Summary

Dedicated to offering exceptional services to clients. Positive and upbeat with strong relationship-building abilities. Willingness to learn and advance in the field.

Overview

1
1
year of professional experience

Work History

Receptionist

Vanity Laser
10.2020 - 06.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Education

Esthetics

AVEDA Institute Jacksonville
Jacksonville, FL
12.2022

Skills

  • Time Management
  • Customer and Client Relations
  • Waxing
  • Facials
  • Sanitation and Sterilization
  • Upselling Skills
  • Industry Trends
  • Maintaining Clean Work Areas
  • Customer Satisfaction
  • Eyebrow Styling
  • Eyelash Treatments
  • Appointment Booking
  • Customer Service

Timeline

Receptionist

Vanity Laser
10.2020 - 06.2021

Esthetics

AVEDA Institute Jacksonville

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Taina Santiago