Tainesha Gibson
Midland,TX
Summary
Dynamic Retail Sales Associate with a proven track record at Amazon, enhancing customer retention through expert product knowledge and personalized shopping advice. Skilled in backroom organization and customer service, I excel in teamwork and collaboration, driving sales and ensuring customer satisfaction. Achieved significant improvements in loyalty program sign-ups, demonstrating a commitment to excellence and achievement. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Amazon
Midland , TX
06.2024 - 12.2024
- Greeted customers upon entering the store and provided assistance.
- Greeted and assisted customers with product selection, offering personalized shopping advice.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Answered customer inquiries regarding product features, pricing, and availability.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Bagged or packaged purchases and wrapped gifts.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Participated in team meetings and training sessions.
Curbside Shopper
H-E-B
Midland , TX
05.2021 - 04.2024
- Loaded items into carts or bags for customers according to their order requirements.
- Checked expiration dates on items prior to placing them in customer's cart and bag.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Verified that products chosen by customers were in stock and available for pick up.
- Assisted teammates with daily tasks during peak periods.
- Scanned barcodes of items being picked up to ensure accuracy of order fulfillment.
- Managed client communications through email, phone, and messaging apps, ensuring timely responses.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Education
Midland High School
Midland, Texas, TX08-2024
Skills
- Department reset
- Product demonstrations
- Product knowledge
- Backroom organization
- Product merchandising
- Phone etiquette
- Customer service
- Sales expertise
- Teamwork and collaboration
Timeline
Retail Sales Associate
Amazon
06.2024 - 12.2024
Curbside Shopper
H-E-B
05.2021 - 04.2024
Midland High School
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