Tainesha Jackson
Bridgeport,CT
Summary
To secure a challenging position as a residential manger. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Residential Support Specialist
Mental Health Of Connecticut
01.2020 - Current
- Monitored and documented 8-10 client progress toward meeting goals and objectives
- Addressed behavioral and emotional needs of 8-10 residents through activities and interventions, increasing resident socialization, interpersonal, and social skills
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics
- Supported residents in coping with emotions and fears through one-on-one sessions
- Educated clients on managing mental health disorders and identifying signs and symptoms of relapse
- Supervised team of residential counselors while managing 24-hour residential facility for adults with mental health disorders
- Assisted residents with basic activities of daily living
Residential Manager
RHD Resources
01.2021 - 04.2022
- Conducted property move-ins, move-outs and walk-through inspections
- Used Microsoft to maintain resident database of personal information, repairs and lease agreements
- Reported and documented maintenance requests and scheduled appropriate services
- Interviewed and assessed average of 4-6 incoming residents
The Kennedy Center
01.2007 - 01.2020
- Skilled at working independently and collaboratively in team environment
- Self-motivated, with strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Worked well in team setting, providing support and guidance
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed
- Excellent communication skills, both verbal and written
- Passionate about learning and committed to continual improvement
Owner/ Stylist
Twin Image Hair Salon
01.2003 - 01.2014
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Education
Some College (No Degree) - Business Administration And Management
Housatonic Community College
Bridgeport, CTHigh School Diploma -
Bullard Havens Regional Vocational Technical School
Bridgeport, CT06.2000
Skills
- Staff Management
- Case management
- Strategic planning
- First Aid and CPR
- Treatment planning
- Budgeting
Timeline
Residential Manager
RHD Resources
01.2021 - 04.2022
Residential Support Specialist
Mental Health Of Connecticut
01.2020 - Current
The Kennedy Center
01.2007 - 01.2020
Owner/ Stylist
Twin Image Hair Salon
01.2003 - 01.2014
Some College (No Degree) - Business Administration And Management
Housatonic Community College
High School Diploma -
Bullard Havens Regional Vocational Technical School
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