Summary
Overview
Work History
Education
Skills
Timeline
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Taino Rivera

Chicago,IL

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Store Associate

Aldi
Harwood Heights, Illinois
04.2019 - 09.2024
  • Cashier, Stock, Truck, promoted to Lead store Associate before leaving, Some managerial experience, handled money from safe, Customer service
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.

Store Associate

Gamestop
Elmwood Park, Illinois
09.2017 - 1 2019
  • Cashier, Stock
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Answered questions about store policies and addressed customer concerns.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Maintained tidy and organized store to comply with cleanliness standards.

Store Associate

Big Lots
Franklin Park, Illinois
05.2015 - 08.2017
  • Did Cashiering, Truck early in the morning, Stock throughout the day, Managed the furniture department
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.
  • Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Assisted in receiving stock and organizing storeroom, streamlining product accessibility for restocking.
  • Enhanced customer loyalty by providing personalized shopping recommendations and attentive service.
  • Processed transactions quickly to minimize wait times, improving overall customer satisfaction.

Education

HS Diploma -

Steinmetz
Chicago, IL
09.2010 - 05.2014

Skills

Customer service

Communication Skills

Time Management skills

Adaptability

Active Listening

Teamwork

Timeline

Store Associate

Aldi
04.2019 - 09.2024

Store Associate

Gamestop
09.2017 - 1 2019

Store Associate

Big Lots
05.2015 - 08.2017

HS Diploma -

Steinmetz
09.2010 - 05.2014

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Taino Rivera