Taino Rivera
Chicago,IL
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Store Associate
Aldi
Harwood Heights, Illinois
04.2019 - 09.2024
- Cashier, Stock, Truck, promoted to Lead store Associate before leaving, Some managerial experience, handled money from safe, Customer service
- Maintained tidy and organized store to comply with cleanliness standards.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Store Associate
Gamestop
Elmwood Park, Illinois
09.2017 - 1 2019
- Cashier, Stock
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Answered questions about store policies and addressed customer concerns.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Maintained tidy and organized store to comply with cleanliness standards.
Store Associate
Big Lots
Franklin Park, Illinois
05.2015 - 08.2017
- Did Cashiering, Truck early in the morning, Stock throughout the day, Managed the furniture department
- Maintained tidy and organized store to comply with cleanliness standards.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Assisted in receiving stock and organizing storeroom, streamlining product accessibility for restocking.
- Enhanced customer loyalty by providing personalized shopping recommendations and attentive service.
- Processed transactions quickly to minimize wait times, improving overall customer satisfaction.
Education
HS Diploma -
Steinmetz
Chicago, IL 09.2010 - 05.2014
Skills
Customer service
Communication Skills
Time Management skills
Adaptability
Active Listening
Teamwork
Timeline
Store Associate
Aldi
04.2019 - 09.2024
Store Associate
Gamestop
09.2017 - 1 2019
Store Associate
Big Lots
05.2015 - 08.2017
HS Diploma -
Steinmetz
09.2010 - 05.2014