Taira Grimes

• Achieved a 5-star Uber rider rating over 1000+ rides.
• Utilized this data to form a strategic 30-hour work week that earned as much or more than a typical 40-hour work week
• Complied with traffic regulations to safely operate vehicles.
• Achieved consistently high customer scores due to exceptional service.

• Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.

• Upheld strict quality control policies and procedures during customer interactions.

• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

• Helped customers open accounts, make deposits, update information and carry out range of routine actions.

• Served as liaison between certain departments to implement new improvement plans and changes.

• Built upon established practice standards to improve operational performance and reduce labor costs.

• Interviewed customers to obtain financial information, payment history and other relevant details.
• Negotiated payment plans with customers to ensure timely repayment of debt.
• Conducted skip-tracing activities to locate delinquent customers.
• Maintained accurate records of all customer contact attempts and account updates in the database system.

• Assisted in developing and implementing lesson plans to meet the individual needs of each child.
• Provided a safe, nurturing and stimulating environment for children to learn and grow.
• Organized age-appropriate activities such as games, arts and crafts and outdoor play.
• Planned field trips to local parks, libraries and other educational places.
• Developed positive relationships with families by communicating regularly about their child's development.