Summary
Overview
Work History
Education
Timeline
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Taisawna Sampson

San Jose,CA

Summary

Highly capable and forward-thinking Visual Manager bringing strong record of accomplishment in building cohesive branding strategies across product marketing channels. Proficient in designing in-store displays and advertising approaches to maximize brand awareness and revenue. Offers history of success in creating leading-edge approaches and working effectively at all levels to coordinate smooth implementations.

Overview

15
15
years of professional experience

Work History

Travel Agent

Intele Travel
06.2021 - Current
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Followed up with customers to increase customer service with travel plans.
  • Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Researched and kept abreast of new travel destinations, attractions, hotels and restaurants to increase services offered.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians and business executives.
  • Updated and maintained customer databases to increase customer retention.
  • Communicated benefits and information regarding international travel insurance with clients and obtained best rates.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.

Visual Merchandising Manager

H&M
05.2013 - 05.2022
  • Communicated visual merchandising information and standards via in-store training and regular meetings.
  • Helped stores adapt spaces to accommodate merchandise within spatial constraints and inventory storage availability.
  • Innovated and simplified planograms and merchandising strategies to improve processes and results.
  • Oversaw visual merchandising for new store openings and store collateral change-outs.
  • Wrote merchandising guidelines for new product launch kits to keep teams on same page and effective.
  • Created look and feel of visual merchandising publications to better target specific audiences.
  • Improved field teams' sales by coaching on merchandising techniques.
  • Managed merchandising standards and maintained consistency across distribution channels.
  • Ran new product launches with global, cohesive approach focused on delivering recognizable branding and exceeding revenue targets.

Bar & Restaurant Manager

Tailgators Sports Bar & Grill
04.2008 - 01.2013
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Consulted with managers to organize special events and promotions.
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 65% improvement over prior onboarding process.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.

Education

Bachelor of Business Management - Management And Marketing

San Jose State University
San Jose, CA

Bachelor Child Psychology -

Tuskegee University
Tuskegee, AL

Timeline

Travel Agent

Intele Travel
06.2021 - Current

Visual Merchandising Manager

H&M
05.2013 - 05.2022

Bar & Restaurant Manager

Tailgators Sports Bar & Grill
04.2008 - 01.2013

Bachelor of Business Management - Management And Marketing

San Jose State University

Bachelor Child Psychology -

Tuskegee University

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Taisawna Sampson