Taisha Diaz

Experience Manager, HRIS – Kronos White & Case LLP / New York, NY / June 2021 – Present

Serve as the Product Owner for Kronos Time & Attendance solution, acting as the point of contact for those offices that have rolled out Kronos in their region. Focusing on enhancements that may be included in future releases, how and when improvements can be delivered to the business.

Manage any further rollout of Kronos from a functional & technical perspective, including managing the activities of local HR, and the Kronos project team. This also includes managing the vendor to secure external project resources to manage the build and any integration activities for any future rollouts. Increase firm development opportunities through investment already made in Kronos, by ensuring the platform is current, up to date, and supported under current service level agreements.

• Manage Kronos project resources (assigned to project) ensuring configuration fits design requirements
• Manage and test integration points between PeopleSoft and Kronos (& local Payroll)
• Serve as an liaison for internal stakeholders, in HR and Payroll throughout each implementation
• Work with HR on new state legislative requirements and ensure the firm complies with PTO entitlements, and payouts at the point of terminations.
• Have oversight on other regional implementations (potential rollouts) ensuring design decisions are consistent with other regional rollouts
• Provide guidance and act as subject matter expert to the Kronos internal project team
• Conduct semi0monthly/ monthly audits, to ensure the integrity of the absence management data is current and up-to-date for payroll processing
• Line management responsibility of the dedicated Kronos management team, ensuring they are prioritizing their work, focusing on critical objectives, and working towards, day-to-day tasks, payroll deadlines, and project timelines
• Act as a leader to the team, acting as a role model on how to adapt to challenges, how to work under pressure, and ensuring any future rollouts are as successful as they can be
• Hold the vendor to account to deliver high customer service
• Manage the relationship with the Kronos Account Manager, ensuring all issues are escalated appropriately

Serving as the Project manager and functional lead of the Global implementation of the Kronos Dimensions platform. Communicate with Kronos solutions consultants and internal Kronos users and Ensure policy requirements for a system build.

• Communicate with Kronos solutions consultants, Kronos users, and management to ensure configuration and timeline deadlines.
• Prepare and review test scripts and review with internal SMEs to ensure test scripts capture a variety of scenarios for preparation in (Open Project)
• Work with the HRIS training team to produce training materials for all end-users. This includes FAQs, Policy documents, and onboarding materials for new hires.
• Lead the implementation and upgrade of the US benefits platform (Empyrean Benefit Solutions) and PeopleSoft 9.2 upgrade by testing the interfaces with our external vendors
• In part to this role, there is a requirement to look after the maintenance of the Benefits module in PeopleSoft. This includes producing Benefit Interfaces to a third-party administrator (Empyrean) and loading Empyrean payroll files into PeopleSoft for interfacing with payroll
• Support the benefits team with configuration for New-Hire events, and Open Enrollment events for US and International benefits plans.
• Assisted with the implementation and configuration of the new International Benefits System (Benefex).

Responsible for analyzing the interface data between vendors. Provide support and lead benefits upgrades. Lead the Kronos implementation project to various countries and provide functional and technical support.

• Responsible for maintenance of the benefits module in [PeopleSoft]
• Produce benefit interfaces to third-party administrators
• Load Payroll files into our HR System [PeopleSoft] for interfacing to payroll
• Lead Integration in PeopleSoft Upgrades with testing functionality, facilitate test interfaces with our external vendors and keep track of communication with vendors on deadlines to ensure upgrades are completed on time
• Work with our third-party US benefits administrator [Empyrean] on an ongoing basis to ensure the technical configuration is working properly with eligibility rules translation
• Support the benefits team with configuration for new hire events, and open enrollments events for International benefits in non-US locations
• Assist with the implementation and configuration of the new International Benefits system [Benefex]
• Project manage the Leave of Absence system [Kronos Dimensions] by ensuring test scripts are prepared in [Open Project], policy requirements are met, and ongoing communication with Kronos solutions consultants, Kronos users, and management to ensure configuration and timeline deadlines are in line
• Liaise with the payroll department on benefit deductions discrepancies before transmission to ADP

Responsible for running daily, weekly and monthly reports for Vendors as well as Firm Management reports. Maintain HR system tables to facilitate accurate and timely entry and maintenance. Work directly with HR end-users to provide functional and technical support.

• Research and resolve data issues with third-party vendors.
• Maintain all employee status changes and new hires up-to-date on the HRIS.
• Assist with data auditing and compilation for benefits statements.
• Update existing postings on the Employee Resource Center (ERC) Benefits Web Site and the Firms HR internal site.
• Produce special reports such as the Gender Scorecards for the Diversity team semi-annually

• Worked with the Payroll department on HRIS/Payroll discrepancies to ensure benefit elections are - picked up through the interface.
• Worked with our Technology Supervisor on collecting data from various vendors to compile data for annual benefit statements.
• Worked with Billing Audit Specialist to ensure invoices matched our data from the HRIS system.
• Completed data entry tasks with accuracy and efficiency.
• Scanned documents and saved in database to keep records of essential organizational information.
• Organized, sorted and checked input data against original documents.
• Located and corrected data entry errors and reported to management.
• Entered numerical data into databases with speed and accuracy .
• Sorted documents and maintained organized filing process.