Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Taisha Green

Chicago,IL

Summary

Experienced and reliable professional with over ten years of experience working in positions that embody grace, compassion, and connection while servicing the public with notable companies ensuring the highest quality outcomes possible. Adept in providing suggestions and solutions to improve and enhance productivity. Bringing forth a seasoned history of helping companies to achieve success and improve efficiency.

Overview

14
14
years of professional experience

Work History

Bus Operator

Chicago Transit Authority, CTA
Chicago, Illinois
06.2025 - Current
  • Operated buses safely in various weather conditions across designated routes.
  • Ensured passenger safety by conducting pre-trip inspections of vehicles.
  • Communicated effectively with passengers regarding schedules and route changes.
  • Assisted passengers with disabilities, providing support and safe boarding procedures.
  • Managed time efficiently to adhere to strict transit schedules consistently.
  • Collaborated with dispatchers to address operational issues and route adjustments.
  • Reported maintenance needs promptly to maintain vehicle safety and reliability.

Retail Consultant

Aesop
New York, NY
10.2021 - Current
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Drove sales by successfully employing upselling and cross-selling strategies.

Customer Service

Airport, Delta Air Lines, Borough of Queens
Queens, NY
05.2015 - 08.2020
  • Greeted passengers and provided boarding instructions.
  • Collected baggage charges and accepted baggage for check-in.
  • Delivered exceptional service to every customer through active engagement, effective listening, and well-developed interpersonal skills.
  • Utilized PA system to announce departures and changes to landings.

Server

Mission Cantina
New York, NY
10.2014 - 02.2015
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Set up tables and counters to prepare dining and serving areas.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.

Phlebotomist

Marketing Werks
Chicago
10.2011 - 12.2013
  • Organized blood drawing materials ensuring that all instruments were sterile
  • Collected tissue and fluid samples using appropriate collection procedures
  • Disposed of blood, contaminated sharps, and other bio-hazard fluids in accordance with applicable laws, standards, and policies.

Education

Communicative Sciences and Disorders

Hampton University
12.2010

High School Diploma -

Simeon Career Academy
Chicago, IL
06-2005

Skills

  • Building Customer Relationships and Loyalty
  • Inventory Management
  • POS System Operation
  • Creative Thinking
  • Retail Merchandising
  • Decision Making
  • Detail-Oriented

References

REFERENCES References available upon request

Timeline

Bus Operator

Chicago Transit Authority, CTA
06.2025 - Current

Retail Consultant

Aesop
10.2021 - Current

Customer Service

Airport, Delta Air Lines, Borough of Queens
05.2015 - 08.2020

Server

Mission Cantina
10.2014 - 02.2015

Phlebotomist

Marketing Werks
10.2011 - 12.2013

Communicative Sciences and Disorders

Hampton University

High School Diploma -

Simeon Career Academy

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