Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Awards
Generic

Taisha Greer

Ft. Lauderdale,USA

Summary

Results-oriented Master of Science in Information Technology specializing in Security Analysis. Skilled in data analysis, security vulnerability identification, and risk mitigation. Strong foundation in information security principles with hands-on experience in data management, risk assessment, and compliance in healthcare and military sectors. Excellent communication, interpersonal, and problem-solving abilities with a proactive approach to adapting to new technologies and challenges. Seeking to join a dynamic security team to apply technical expertise in safeguarding critical systems and data.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Recent Graduate Student

Southern New Hampshire University
09.2023 - 05.2025
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Collaborated on group projects to complete professional deliverables.
  • Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
  • Completed rigorous readings as directed to support unit learning goals.
  • Core Technologies & Advance IT: Gain hands on experience with Windows/Linux OS administration, virtualization (VMware), and system hardening.
  • Incident, Detection, & Response : Analyzed security logs using Wireshark & SIEM tools, simulated breach scenarios, and developed containment protocols.
  • Digital Forensic: Conducted disk imaging, memory analysis, and chain of custody documentation for forensic investigation.
  • Telecommunication/Networking: Configure VPNs, firewalls, and wireless networks, resolving connectivity issues in lab environments.
  • Information Assurance: Applied NIST frameworks to design risk assessments for HIPAA-compliant systems,
  • Database Design & Management: Optimized SQL databases for performance and security, addressing injection vulnerabilities.
  • Capstone Project: Developed threat detection tool integrating OpenVAS and Nmap for automated vulnerability scanning.

IT Setup Technician

Ipower Technologies
03.2025 - 04.2025
  • Provide onsite technical support and troubleshooting for IT hardware and software, including desktops, laptops, printers, and peripherals making it available for users
  • Install, configure, and maintain hardware equipment according to company and client standards
  • Imaging All-in-one computer with Windows Kiosk/Standard 10/11 and laptops with all in one
  • Create USB drives for Windows 10/11 using Rufus maker
  • Diagnose and troubleshoot software application
  • Install/ download drivers and programs to run on Windows 10/11
  • Cable tie wires after setting up voip phones, fax, printers, microcomputers, APC battery, BV400, monitors, and computers
  • Responsible for inventory inputting AIO, peripherals, and computers related device in Excel spreadsheet for Sole Miami project
  • Use e-automate to link equipment and IMS to print labels
  • Effectively communicate all support aspects to all levels of personnel
  • Diagnose and resolve hardware-related issues in a timely manner to minimize downtime and disruption to the client's operations
  • Collaborate with the client's IT team to ensure seamless integration of new hardware devices and technologies
  • Conduct routine maintenance tasks, such as hardware upgrades, patches, and firmware updates
  • Document all hardware installations, configurations, and troubleshooting procedures accurately and thoroughly
  • Assist end-users with hardware setup, connectivity issues, and basic technical inquiries

Rep III Prior Auth & Appeals

CVSHealth Pharmacy
06.2019 - 09.2023
  • Conducted in-depth analysis of data to identify trends and assess compliance with security protocols.
  • Utilized the Clinical Authorization System (CAS) to evaluate patient assessment guidelines (PAGs) and patient authorization cases (PACs), supporting data protection and risk assessment initiatives.
  • Documented, edited, and updated operational letters and communications, ensuring compliance with regulatory standards, and enhancing communication efficiency among internal and external stakeholders.
  • Created and refined procedures to minimize errors and increase productivity, reflecting problem-solving abilities applicable in improving security measures.
  • Collaborated with cross-functional teams, enhancing incident reporting and response strategies through effective communication and teamwork.

Pharmacy Technician

Trinity Drugs LLC
07.2017 - 07.2018
  • Conducted risk assessments in inventory management and enhanced compliance through improved record-keeping by leading the implementation of a new patient record-keeping system, which includes transferring over 500 patient profiles and training more than 10 employees.
  • Audited prescriptions and inventory control, aligning with inventory management best practices and enhancing data security.
  • Mediated between consumers, providers, and insurance companies to ensure all pharmaceutical authorizations were accurate, demonstrating persuasive communication and conflict resolution skills.
  • Created custom log spreadsheets to determine which drugs are in higher demand in the healthcare market, demonstrating data analysis and reporting skills.
  • Mastered intricacies of various medical insurance billing practices, which reduced insurance billing issues by 20%, demonstrating problem-solving and process improvement skills.

Certified Pharmacy Technician (CPhT)

94 ASTS San Antonio TX
03.2016 - 07.2018
  • Conducted regular performance reviews to enhance operational security processes.
  • Analyzed compliance data to align with safety and data protection standards.
  • Utilized inventory management systems relevant to security software applications.
  • Collaborated with cross-functional teams to resolve compliance issues.
  • Implemented procedural improvements, reducing errors by 35%.

Pharmacy Technician (Contract)

Walgreens Specialty Pharmacy
09.2016 - 06.2017
  • Managed Patient Privacy Information, ensuring compliance with HIPAA regulations while overseeing sensitive data.
  • Developed action plans that streamlined operations and improved productivity, enhancing the efficiency of data handling processes.

Knowledge Operation Management Human Resource Manager

94 MXG Dobbins Air Reserve Base
11.2012 - 03.2016
  • Mediated finance operations using DEAMS and AROWS-R systems for streamlined processes.
  • Planned budgets for military operations, showcasing financial oversight and risk management.
  • Served as the primary contact for financial issues, fostering security management communication.
  • Managed security protocols for personnel and ensured compliance with policies.
  • Coordinated security programs for 300+ personnel, ensuring adherence to standards.
  • Oversaw secure databases for personnel records, supporting compliance efforts.

Information Technology/ Client Operation Systems

459th Operations Support Flight Andrews AFB
02.2009 - 11.2012
  • Conducted system diagnostics and troubleshooted failures in printers, scanners, and computers.
  • Installed and configured military software applications, including JavaScript.
  • Monitored and managed information security systems and programs.
  • Maintained computer equipment and software to ensure secure, efficient operations aligned with AF SOP metrics.
  • Evaluated and implemented new security-related software initiatives.
  • Prioritized and multitasked on projects, including user training for effective application use.

Education

Associate of Science - Information Management

Community College of the Air Force

Master of Science - Information Management with concentration in Security Analyst

Southern New Hampshire University
03.2025

Bachelor of Science - Technical Management with a Concentration in Health Service Management

DeVry University
10.2008

Skills

  • Proficient in Microsoft Office Suite and related software
  • Proficient in security tools
  • Skilled in using RStudio and VMware
  • Skilled in multiple operating systems including Mac and Windows
  • Proficient in CSS, Java, JavaScript, MySQL, HTML, and Python

Accomplishments

Air Force Good Conduct Medal; Air Force Longevity Service Award, National Defense Service Medal, Air Force, Overseas Ribbon Short, Air Force Training Ribbon, Armed Forces Reserve Medal, Air Reserve Force Meritorious Service Award, Air Force Outstanding Unit Award, Air Force Achievement Medal, Meritorious Service Medal

Certification

Certified Pharmacy Technician (CPhT)



Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

IT Setup Technician

Ipower Technologies
03.2025 - 04.2025

Recent Graduate Student

Southern New Hampshire University
09.2023 - 05.2025

Rep III Prior Auth & Appeals

CVSHealth Pharmacy
06.2019 - 09.2023

Pharmacy Technician

Trinity Drugs LLC
07.2017 - 07.2018

Pharmacy Technician (Contract)

Walgreens Specialty Pharmacy
09.2016 - 06.2017

Certified Pharmacy Technician (CPhT)

94 ASTS San Antonio TX
03.2016 - 07.2018

Knowledge Operation Management Human Resource Manager

94 MXG Dobbins Air Reserve Base
11.2012 - 03.2016

Information Technology/ Client Operation Systems

459th Operations Support Flight Andrews AFB
02.2009 - 11.2012

Master of Science - Information Management with concentration in Security Analyst

Southern New Hampshire University

Bachelor of Science - Technical Management with a Concentration in Health Service Management

DeVry University

Associate of Science - Information Management

Community College of the Air Force

Awards

Air Force Good Conduct Medal; Air Force Longevity Service Award, National Defense Service Medal, Air Force, Overseas Ribbon Short, Air Force Training Ribbon, Armed Forces Reserve Medal, Air Reserve Force Meritorious Service Award, Air Force Outstanding Unit Award, Air Force Achievement Medal, Meritorious Service Medal

Similar Profiles

CREATE PROFILE