Taisha Milord
Dix Hills
Summary
Empathetic and client-centered social work professional with over three years of experience in substance use treatment, case management, and intake assessments. CASAC-T certified and currently pursuing an MSW, with a focus on clinical social work. Passionate about providing trauma-informed, culturally responsive care to diverse, and historically underserved populations. Skilled in conducting comprehensive assessments, facilitating support groups, and coordinating services to support recovery, self-sufficiency, and well-being.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Social Work Intern
Stony Brook Evaluation Consultants
Central Islip
09.2023 - Current
- Conduct biopsychosocial assessments and facilitate intake processes for court-involved participants
- Develop and monitor individualized treatment plans focused on substance use, parenting, housing, and vocational goals
- Attend court sessions and communicate participant progress with judges, attorneys, and court staff
- Administer GPRA assessments for FOCUS grant compliance
Clinical Intake Coordinator
Outreach Program
Brentwood
03.2022 - Current
- Provide trauma-informed case management and crisis intervention services for individuals navigating substance use recovery and employment barriers.
- Facilitate life skills support groups, and maintain strong interagency collaboration with Suffolk County service providers.
- Ensure compliance with Medicaid guidelines and organizational policies through accurate documentation and quality care delivery.
- Organized weekly reports summarizing total number of intakes completed at the clinic each week.
- Assessed client needs through initial interviews and consultations to determine appropriate services.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Ensured compliance with HIPAA regulations and other relevant laws related to patient privacy.
- Facilitated communication between clients, family members, and healthcare providers to ensure seamless service delivery.
Counselor Intern
ECLI/VIBES
Islandia
09.2024 - 05.2025
- Conducted crisis interventions in emergency situations.
- Maintained detailed progress notes for each client session, documenting progress towards treatment objectives.
- Modified treatment plans to accommodate changes in clients' health or progress.
- Visited clients at residences to assist courts with custody decisions and conduct home study assessments.
- Facilitated individual and group therapy sessions to solve problems, set and achieve goals and improve communication skills.
- Coordinated referrals to outside agencies for additional services such as substance abuse programs or vocational training.
- Guided clients in development of skills and strategies for dealing with individual problems.
- Provided advocacy services for vulnerable populations who have experienced discrimination or abuse.
- Educated clients on mental health topics including coping skills, communication techniques, and stress management.
Client Services Coordinator
Family Service League
Hauppauge
01.2023 - 08.2023
- Supported front-line crisis services by coordinating intake, verifying insurance, and managing client documentation and data systems
- Provided critical linkage and referrals for individuals in need of mental health and substance use services
- Ensured safety protocols and managed emergency situations with calm, quick decision-making
Risk & Compliance Manager
IKEA
Queens
10.2014 - 03.2022
- Oversaw compliance with safety and regulatory standards, while minimizing theft through new prevention strategies
- Led safety committee initiatives and conducted staff trainings
- Investigated injury claims and coordinated responses with internal and external partners
Education
Master of Social Work - Social Work
Stony Brook University
Stony Brook, NY05-2025
Bachelor of Arts - Criminology, Gender Studies
John Jay College of Criminal Justice
New York, NY12.2018
Associate’s Degree - Liberal Arts
Nassau Community College
Garden City, NY12.2014
Skills
- Crisis intervention
- Case management
- Effective communication
- Teamwork and collaboration
- Trauma-Informed Care
- EHR & Data Entry
- Assessments
- Biopsychosocial assessments
- Efficient under pressure
- Behavioral counseling
- Trauma counseling
- Social services
- Advocacy & Referral Coordination
- Trauma-informed care
- Client advocacy
Clinical Interests
- Clinical social work with BIPOC populations
- Co-occurring disorders
- Adolescent mental health
- Trauma and recovery
- Family systems and court-involved youth
Certifications And Skills
- CASAC-T Certified
- CPR and Child CPR Certified
- WZ Interview & Interrogation Level 1 Certified
- Fluent in English & Spanish
- Trauma-Informed Care
- Motivational Interviewing
- EMR & Data Entry
- Intake & Assessment
- Crisis Intervention
- Group Facilitation
- Advocacy & Referral Coordination
Certification
- CASAC-T (39753)
Languages
Spanish
Professional
Timeline
Counselor Intern
ECLI/VIBES
09.2024 - 05.2025
Social Work Intern
Stony Brook Evaluation Consultants
09.2023 - Current
Client Services Coordinator
Family Service League
01.2023 - 08.2023
Clinical Intake Coordinator
Outreach Program
03.2022 - Current
Risk & Compliance Manager
IKEA
10.2014 - 03.2022
Master of Social Work - Social Work
Stony Brook University
Bachelor of Arts - Criminology, Gender Studies
John Jay College of Criminal Justice
Associate’s Degree - Liberal Arts
Nassau Community College
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