Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Taisha Tompkins

New Paris

Summary

Dynamic hospitality professional with extensive expertise in mixing and serving beverages, managing bar inventory, and delivering exceptional customer satisfaction. Committed to team collaboration and adaptability while consistently achieving high-quality results in fast-paced environments. Proficient in providing outstanding service, effectively managing high-pressure situations, and maintaining a clean and organized workspace. Recognized for reliability, flexibility, and the ability to create memorable experiences for patrons.

Overview

8
8
years of professional experience

Work History

Bartender

Generations Bar and Grill
11.2024 - 04.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Server/Hostess/Cashier

Fricker's
01.2022 - 11.2024
  • Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction.
  • Demonstrated exceptional multitasking skills during peak hours, accurately managing 8+ tables.
  • Collaborated with kitchen staff to ensure timely delivery of food orders to customers.
  • Provided recommendations on menu items based on customer preferences and dietary restrictions.
  • Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed.
  • Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift.
  • Adhered to all food safety regulations to ensure the health and well-being of customers.
  • Communicated effectively with team members to coordinate table assignments for efficient seating arrangements.
  • Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience.
  • Collaborated with bartenders to prepare specialty cocktails according to established recipes and standards.
  • Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service.
  • Managed inventory levels of supplies such as napkins, utensils, condiments etc. ensuring availability during peak hours
  • Managed inventory levels of supplies such as napkins, utensils, condiments etc. ensuring availability during peak hours.
  • Maintained knowledge of current promotions, specials, and menu changes to effectively communicate with customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Night Auditor

Hampton by Hilton
08.2022 - 07.2023
  • Performed nightly audits of hotel financial transactions, ensuring accuracy and compliance with company policies.
  • Managed front desk operations during overnight shifts, including guest check-ins and check-outs.
  • Resolved customer complaints and issues in a timely manner to ensure guest satisfaction.
  • Prepared daily reports summarizing hotel occupancy rates, revenue, and other key metrics for management review.
  • Collaborated with housekeeping staff to coordinate room availability for incoming guests.
  • Collaborated with housekeeping staff to coordinate room availability for incoming guests
  • Trained new front desk employees on night audit processes and procedures.
  • Maintained strict confidentiality of guest information in accordance with privacy regulations.
  • Conducted regular inspections of public areas to ensure cleanliness and safety standards were met.
  • Responded promptly to emergency situations such as fire alarms or medical incidents, following established protocols.
  • Coordinated with maintenance personnel to address any facility issues that arose during the night shift.

Key Holder

Petland
02.2021 - 02.2022
  • Advertise, and sell product for customers' specific need.
  • Discuss appropriate pets for each customers' need and preferences.
  • Cared for over 50 different animals daily.
  • Care for each animals need such as, cleaning, housing, feeding, and socializing.
  • Administered oral/ topical medication to over 500+ animals.
  • Exceeded sales goals of $1000 daily.
  • Took inventory of live animals and merchandise.
  • Managed store operations in the absence of the store manager, ensuring smooth and efficient daily operations.
  • Provided exceptional customer service by assisting customers with product selection, answering inquiries, and resolving issues.
  • Trained new sales associates on company policies, procedures, and product knowledge to ensure consistent customer experience.
  • Maintained accurate inventory records by conducting regular stock checks and reconciling discrepancies.
  • Assisted in visual merchandising efforts to create an appealing store environment that drove customer engagement.
  • Collaborated with team members to achieve monthly sales targets and meet individual performance goals.
  • Handled cash transactions accurately and efficiently while following proper cash handling procedures.
  • Resolved customer complaints or concerns promptly and effectively to ensure high levels of customer satisfaction.
  • Implemented strategies to build strong relationships with repeat customers, resulting in increased loyalty and retention rates.
  • Contributed ideas for improving store layout, displays, promotions, and overall customer experience.
  • Participated actively in staff meetings to discuss sales goals, promotional activities, and upcoming events.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.

Production Worker

Fresh Sausage Specialists
09.2020 - 02.2021
  • Recognize defective product and report issues to correct supervisor
  • Completely product assembly as trained to guideline
  • Check tray of producto ensure correct amount and no contaminates before being wrapped

Kitchen Crew

Pizza King
02.2019 - 10.2020
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
  • Provided exceptional customer service by promptly addressing concerns and ensuring accurate order fulfillment.
  • Implemented effective time-management strategies while multitasking during busy shifts, enhancing productivity without sacrificing quality.
  • Collaborated with front-of-house staff to ensure seamless coordination between kitchen and dining areas, enhancing the overall customer experience.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained a high level of personal hygiene, contributing to the cleanliness of the kitchen environment.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Ensured consistent food quality through strict adherence to recipes and presentation guidelines.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Assisted in training new staff members on kitchen procedures, contributing to a more cohesive team dynamic.
  • Fostered a positive working environment by maintaining open communication channels and effectively resolving conflicts among team members.

Teacher Internship

Franklin County Middle School
08.2018 - 12.2018
  • Developed strong relationships with students, and colleagues/teachers by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.

Dietary Aide

The Knolls of Oxford
05.2017 - 05.2018
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.

Education

Bachelor's Degree - Anthropology

Southern New Hampshire University-Remote
Manchester
01-2029

Skills

  • Proficient in Microsoft Word
  • Food preparation experience
  • Strong multitasking
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • Skilled in customer service
  • Extensive cleaning background

Timeline

Bartender

Generations Bar and Grill
11.2024 - 04.2025

Night Auditor

Hampton by Hilton
08.2022 - 07.2023

Server/Hostess/Cashier

Fricker's
01.2022 - 11.2024

Key Holder

Petland
02.2021 - 02.2022

Production Worker

Fresh Sausage Specialists
09.2020 - 02.2021

Kitchen Crew

Pizza King
02.2019 - 10.2020

Teacher Internship

Franklin County Middle School
08.2018 - 12.2018

Dietary Aide

The Knolls of Oxford
05.2017 - 05.2018

Bachelor's Degree - Anthropology

Southern New Hampshire University-Remote
Taisha Tompkins