Summary
Overview
Work History
Education
Skills
Timeline
Generic
Taishonda Dixon

Taishonda Dixon

Orlando,FL

Summary

Proven Behavioral Health Technician from Central Florida Behavioral Hospital, adept in mental health support and venipuncture, showcases a strong record in conflict de-escalation and patient care. Excelling in crisis intervention and enhancing patient satisfaction, I bring a results-driven approach to healthcare, significantly improving patient outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Behavioral Health Technician

Central Florida Behavioral Hospital
04.2023 - Current
  • Conducted client rounds to check on residents.
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.

Sales Associate

7-eleven Convenience Store
06.2018 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Patient Care Technician

DaVita Dialysis Corporation
09.2021 - 04.2022
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Over 50 sticks/ cannulation a day

Home Health Aide

Private Duty
05.2013 - 05.2018
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.

Education

Certificate of Technical Studies - HHA

Nursing Unlimited
Miami, FL
10.2012

High School Diploma -

Hallandale High School
Hallandale Beach, Fl
07.2000

Skills

  • Conflict de-escalation
  • Documentation skills
  • De-escalation Strategies
  • Mental Health Support
  • Dialysis Experience
  • Senior and Adolescent Care
  • Venipuncture
  • Dementia Care
  • Hoyer Lift
  • Patient Care

Timeline

Behavioral Health Technician

Central Florida Behavioral Hospital
04.2023 - Current

Patient Care Technician

DaVita Dialysis Corporation
09.2021 - 04.2022

Sales Associate

7-eleven Convenience Store
06.2018 - 08.2023

Home Health Aide

Private Duty
05.2013 - 05.2018

Certificate of Technical Studies - HHA

Nursing Unlimited

High School Diploma -

Hallandale High School
Taishonda Dixon