Taisia Ivanov
Cleveland,TN
Summary
Dynamic professional with a proven track record at Jack’s Family Restaurant, enhancing customer satisfaction by 15%. Skilled in event coordination and team collaboration, with proficiency in AutoCAD. Recognized for effective communication and problem-solving abilities, consistently delivering high-quality service and fostering positive team environments.
Overview
2
2
years of professional experience
Work History
Front Line Team Member
Jack’s Family Restaurant
Collegedale, Tennessee
09.2023 - Current
- Assisted over 30 customers daily with troubleshooting, enhancing satisfaction scores by 15%.
- Maintained cleanliness and organization of dining and kitchen areas.
- Assisted in training new team members on operational procedures.
- Collected payments and provided accurate change.
- Handled customer complaints in a professional manner while remaining calm under pressure.
- Processed orders in under one minute, ensuring swift service delivery.
Volunteer Chef
UGC
Chattanooga, Tennessee
11.2025 - 11.2025
- Designed and organized menu for event with 100 attendees.
- Coordinated team to ensure seamless execution of tasks.
- Procured all food products to meet event requirements.
- Printed recipes for efficient meal preparation.
- Provided ample servings, allowing guests to enjoy seconds.
- Achieved high levels of guest satisfaction through quality service.
Telecommunication Intern
SEU Utilities
Chattanooga, Tennessee
06.2023 - 08.2023
- Demonstrated strong problem-solving abilities while collaborating in team environments.
- Acquired proficiency in Adobe software through hands-on experience.
- Conducted job-site visits to assess project requirements and progress.
- Collaborated with team members to optimize system performance and reliability.
Education
Associate of Applied Science - Civil Engineering
Chattanooga State Community College
Chattanooga, TN05-2027
High School Diploma -
Bradley Central High School
Cleveland, TN05-2025
Skills
- AutoCAD and SolidWorks
- Customer service and support
- Team collaboration and teamwork
- Effective communication
- Problem solving and consistency
- Event coordination and management
- Adobe software proficiency
- Stress tolerance
Honors And Awards
Certificate for honors all throughout schools.
Projects And Academic Experience
Rube Goldberg Project, Independent Project, 03/01/23, Designed a machine that performs a simple task through a complex and comically complicated series of actions. This project had to be designed to be a chain of events to lead a marble to the end of the 'maze.' Using only a limited number of resources, it was completed and was the only project to get a full 100%!
Coursework
- Precalculus Algebra
- CAD Engineering Drawing
- Computers in Engineering Tech
- Construction Materials and Methods
Languages
Ukrainian
Limited
Russian
Professional
Affiliations
- Played piano for the last 10 years.
Timeline
Volunteer Chef
UGC
11.2025 - 11.2025
Front Line Team Member
Jack’s Family Restaurant
09.2023 - Current
Telecommunication Intern
SEU Utilities
06.2023 - 08.2023
Associate of Applied Science - Civil Engineering
Chattanooga State Community College
High School Diploma -
Bradley Central High School