Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Receptionist

Taisiia Rodenko

Chicago,IL

Summary

Dynamic Receptionist with proven expertise in organization and time management honed at Hyatt. Excelled in enhancing customer satisfaction through innovative scheduling system improvements and meticulous data entry. Demonstrated exceptional telephone skills and client relations, significantly reducing wait times. Skilled in office equipment operations and maintaining secure, efficient office environments.

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Receptionist

Hyatt
07.2024 - 10.2024
  • Resolved customer problems and complaints.
  • Organized, maintained and updated information in computer databases.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Maintained confidentiality of information regarding clients and company.
  • Compiled information from files and research to satisfy information requests.

Receptionist

BoTree
08.2023 - 04.2024
  • Resolved customer problems and complaints.
  • Maintained confidentiality of information regarding clients and company.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Education

Bachelor Of Applied Science - Low

Halutskiy College
Ukraine
06.2024

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Customer and client relations
  • Scheduling appointments
  • File Management
  • Document Management
  • Office equipment operations
  • Security understanding

Certification

  • Microsoft Office Specialist (MOS) - Microsoft.
  • Professional Telephone Skills Certification – Phone Pro.

Languages

English
Professional Working
Ukraine
Native or Bilingual
Russian
Native or Bilingual
Polish
Limited Working

Timeline

Receptionist

Hyatt
07.2024 - 10.2024

Receptionist

BoTree
08.2023 - 04.2024

Bachelor Of Applied Science - Low

Halutskiy College
Taisiia Rodenko