Taitiana Zayas
Hazleton,PA
Summary
Dependable Receiving Associate with 10 years of experience. Consistently completes tasks quickly with exceptional eye for detail and commitment to taking initiative. Successful at monitoring products for quality and following directions.
Overview
26
26
years of professional experience
Work History
Inbound Warehouse Associate
AVP1 Amazon
04.2015 - Current
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually loaded and unloaded materials from pallets, skids, platforms, carts, lifting devices, or other transport vehicles
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Safety Committee 2017-2019
- Conducted safety Huddles for all associates in IBD
- Advocate for Zappos safety shoes ordering for associates
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Back up PA IB-PR 6mths-Covid Period
- Upstacker/Downstacker
- Diverter
- Case Marker/ Check In of product knowledge
- Collaborated within team environment to coordinate and streamline warehouse processes.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Warehouse Production Associate
VUAO/Amazon Vendor Flex
02.2023 - 09.2023
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Cycle inventory levels and restocked supplies to keep up with production needs.
- Maintained organized work area by cleaning and removing hazard.
- Team Player
- Dedication to meet production and quality goals
- Operated tape machines, scales and label printers to package items correctly.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Operated manual pallet jacks to move and store materials.
- Restocked products and rotated items according to standard procedures.
- Conducted regular inventory checks to track and account for products properly.
- Picked and packed order items.
- Prepared and checked outbound shipments for accuracy.
- Received new stock and input values into computer system.
Cashier/Retail/Customer Service Representative
Tanning Salon Station
10.2013 - 06.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, and join reward programs.
- Upsold additional products and services to customers, increasing revenue.
- Learned duties for various positions and provided backup at key times.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Maintained current knowledge of health/tanning bed/ product for customers
Warehouse Worker
Integrity
07.2012 - 09.2013
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Receiving Product-Trusted Case/Prep/Eaches
- Docksort area downstacking of boxes
- Used hand-held devices and computers to record and scan
- Maintained clean, orderly work environment free of hazards.
Medical Receptionist
DNA
09.2000 - 05.2010
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
- Completed patient referrals to other medical specialists.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Advocate for patients with medical supply's/prescriptions
- Diagnostic Testing Assistant/Scheduler
Telemarketing Sales Representative
Electrolux Home Products
02.1998 - 12.1999
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Completed daily cold calling and outreach to build sales pipeline.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Followed up with customers to solicit further sales.
Education
High School Diploma -
DBCC
Daytona Beach, FL01.1999
Skills
- Special Projects
- Teamwork
- Organization
- Customer Service
- Active listening
- Safety Procedures
- Communication
- Professional Relationships
- Empathy
- Attention to detail
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Production Associate
VUAO/Amazon Vendor Flex
02.2023 - 09.2023
Inbound Warehouse Associate
AVP1 Amazon
04.2015 - Current
Cashier/Retail/Customer Service Representative
Tanning Salon Station
10.2013 - 06.2015
Warehouse Worker
Integrity
07.2012 - 09.2013
Medical Receptionist
DNA
09.2000 - 05.2010
Telemarketing Sales Representative
Electrolux Home Products
02.1998 - 12.1999
High School Diploma -
DBCC
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