Taiwo Hayes
Nashville
Summary
Dedicated professional with a proven track record at Wine Destination, enhancing customer satisfaction through exceptional service and assistance. Skilled in Microsoft Office and characterized by a strong work ethic, I excel in team collaboration and problem-solving. Achieved high accuracy in transactions, demonstrating both hard and soft skills vital for any employer.
Overview
11
11
years of professional experience
Work History
Cashier
Wine Destination
05.2023 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Care Assistant (part-time)
Prominent Care Home
12.2020 - 05.2023
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
- Promoted a safe environment for patients through regular monitoring of vital signs and reporting any abnormalities to medical staff.
Support Worker
Brighter Homes
09.2017 - 03.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
Secretary
Garonk Private School
02.2015 - 07.2017
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Housekeeper (part-time Job)
Private Employer
01.2013 - 08.2015
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Education
Nigeria Certificate Education - Business Education/ Secretariat Studies
Adeyemi College of Education
Ondo State, Nigeria09-2014
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Microsoft Office, Great typing skills
- Great team work
- Good communication and interpersonal relationship skills
- Problem solving Skills
Best Staff
Best staff/team leader for 2 years
June 2020- June 2022
Timeline
Cashier
Wine Destination
05.2023 - 06.2024
Care Assistant (part-time)
Prominent Care Home
12.2020 - 05.2023
Support Worker
Brighter Homes
09.2017 - 03.2020
Secretary
Garonk Private School
02.2015 - 07.2017
Housekeeper (part-time Job)
Private Employer
01.2013 - 08.2015
Nigeria Certificate Education - Business Education/ Secretariat Studies
Adeyemi College of Education
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