Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Taiya Johnson

Indianapolis,IN

Summary

Versatile and results-driven professional with a track record of excellence at IST Management Services. Demonstrated expertise in binding and finishing alongside a proven ability to lead and communicate effectively. Excelled in multitasking and adaptability, ensuring high-quality project completions and client satisfaction.

Overview

4
4
years of professional experience

Work History

On-Call Star

IST Management Services
Indianapolis, IN
02.2024 - Current
  • Problem-solving ways to upload or extract documents that are malfunctioning.
  • Replenished printers with necessary supplies.
  • Inquire about every detail necessary to provide the client with their needs and wants for their project.
  • Ensured accuracy and quality of every work order by reviewing documents multiple times for errors.
  • Effectively managed multiple tasks at once in an organized and timely manner.
  • Processed clients' orders, which include copy jobs, scan jobs, printing jobs, and binding jobs.

Construction Volunteer

JW Organization
Indianapolis, IN
06.2022 - 12.2023
  • Reported any damage or hazards observed onsite immediately to supervisor.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Learned and mastered skilled trade specialties under guidance of expert mentors.
  • Assisted in the construction of a new building by measuring, cutting, and hammering materials.

Shift Leader

Dairy Queen
Fishers, IN
10.2020 - 07.2023
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Adhered to all health code regulations while preparing food items for customers.
  • Maintained cleanliness and organization of the work area to uphold company standards.
  • Resolved customer complaints promptly to maintain a high level of satisfaction.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.

Education

High School Diploma -

Indiana Connection's Career Academy
6640 Intech Blvd #101, Indianapolis, IN 46278
06-2021

Skills

  • Binding and finishing
  • Deadline oriented
  • Leader
  • Hard Worker
  • Multitasking
  • Adaptability
  • Active Listener
  • Organized
  • Attention to Detail
  • Effective Communicator

Affiliations

  • Painting
  • Writing/Journal
  • Volunteer Ministry Work

Accomplishments

  • Progressed from Crew Member to Shift Leader within a few months due to exceptional performance and adaptability in various roles.

Timeline

On-Call Star

IST Management Services
02.2024 - Current

Construction Volunteer

JW Organization
06.2022 - 12.2023

Shift Leader

Dairy Queen
10.2020 - 07.2023

High School Diploma -

Indiana Connection's Career Academy

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Taiya Johnson