Taiylor Williams

Office Services Specialist

Hewlett-Packard Enterprises

Plano

11.2016 - 01.2023

Ensured top-tier work environment for employees and customers at Hewlett-Packard Enterprise.
Reviewed records to gather information for responding to customer inquiries.
Answered calls, addressed inquiries, confirmed appointments, and provided product information.
Managed front desk operations by greeting visitors and responding to requests.
Coordinated travel arrangements for staff, including flight and hotel bookings.
Scheduled meetings, conference calls or webinars according to organizational needs.
Facilitated internal communication by distributing memos and announcements.
Managed daily workflow within assigned teams including assigning tasks and duties among staff members.
Maintained inventory of office supplies and ordered new materials.
Supplied payroll information to professionals by collecting time and attendance records.
Handled incoming calls and directed callers to appropriate department or employee.
Arranged conference room set-ups for day, placing requested equipment and supplies in appropriate rooms.
Coordinated travel arrangements and planned company events effectively.
Streamlined document processing and improved filing system for enhanced organization.
Generated detailed expense reports to facilitate reimbursement for business expenses.
Trained temporary accounting staff during tax season to maintain efficiency.
Operated equipment and machinery according to safety guidelines.
Identified needs of customers promptly and efficiently.
Handled mail duties, picking up, sorting and distributing to departments and personnel.
Provided HR administrative assistance to management team.
Processed payments for goods and services received by the company utilizing accounts payable procedures.
Coordinated support to facilitate general office operations.
Assisted in the onboarding process for new hires by preparing workspaces and materials.
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Identified opportunities for cost savings initiatives within the office services department.
Performed data entry and record keeping tasks using computer software applications such as Microsoft Office Suite.