Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity. Excellent communication skills and ability to work effectively in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Document Controller
Northwind Midstream
Jal, NM
05.2024 - Current
Crew Team Member
McDonald's
Andrews, TX
09.2018 - Current
Successfully communicated with all team members to navigate job duties and complete daily tasks.
Maintained high levels of productivity by efficiently cleaning and washing daily equipment.
Accurately counted back change on cash transactions to align with register readouts and balanced cash till.
Pleasantly and courteously interacted with customers to deliver quality service.
Performed shift change tasks each day to keep store efficient and neat.
Consistently provided friendly service to promote better customer engagement.
Developed loyal clientele through friendly interactions, positive attitude and prompt assistance.
Reduced customer wait times by quickly and efficiently operating customer window and sales register.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Waitress
La Carreta Mexican Restaurant
Andrews, TX
06.2017 - 06.2018
Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Maintained reputation for order efficiency and accuracy, earning numerous recommendations from satisfied customers.
Education
High School Diploma -
Andrews High School
Andrews, TX
05.2020
Skills
Menu memorization
Beverage preparation
Stocking and replenishing
Customer engagement
Communication skills
Cash Handling
Performance improvement
Telephone etiquette
Friendly and helpful
Good with Numbers and math
Valid Texas driver's license
Fast and efficient service worker
Fluent in Spanish
Timeline
Document Controller
Northwind Midstream
05.2024 - Current
Crew Team Member
McDonald's
09.2018 - Current
Waitress
La Carreta Mexican Restaurant
06.2017 - 06.2018
High School Diploma -
Andrews High School
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