Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taiz Madrid

Andrews,TX

Summary

Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity. Excellent communication skills and ability to work effectively in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Document Controller

Northwind Midstream
Jal, NM
05.2024 - Current

Crew Team Member

McDonald's
Andrews, TX
09.2018 - Current
  • Successfully communicated with all team members to navigate job duties and complete daily tasks.
  • Maintained high levels of productivity by efficiently cleaning and washing daily equipment.
  • Accurately counted back change on cash transactions to align with register readouts and balanced cash till.
  • Pleasantly and courteously interacted with customers to deliver quality service.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Consistently provided friendly service to promote better customer engagement.
  • Developed loyal clientele through friendly interactions, positive attitude and prompt assistance.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.

Waitress

La Carreta Mexican Restaurant
Andrews, TX
06.2017 - 06.2018
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Maintained reputation for order efficiency and accuracy, earning numerous recommendations from satisfied customers.

Education

High School Diploma -

Andrews High School
Andrews, TX
05.2020

Skills

  • Menu memorization
  • Beverage preparation
  • Stocking and replenishing
  • Customer engagement
  • Communication skills
  • Cash Handling
  • Performance improvement
  • Telephone etiquette
  • Friendly and helpful
  • Good with Numbers and math
  • Valid Texas driver's license
  • Fast and efficient service worker
  • Fluent in Spanish

Timeline

Document Controller

Northwind Midstream
05.2024 - Current

Crew Team Member

McDonald's
09.2018 - Current

Waitress

La Carreta Mexican Restaurant
06.2017 - 06.2018

High School Diploma -

Andrews High School
Taiz Madrid