TAIZA MARTINEZ
Modesto,CA
Summary
Dynamic and customer-focused professional with extensive experience in delivering exceptional service and fostering positive guest experiences. Skilled in streamlining operations, addressing challenges with innovative solutions, and creating a welcoming environment for clients and team members alike. Recognized for a warm, engaging personality and a proven ability to thrive in fast-paced, high-pressure settings. Dedicated to maintaining high standards of safety, professionalism, and service excellence while ensuring customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
The premier society
Modesto, CA
01.2025 - Current
- Engaged customers in friendly, professional dialogue to determine needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Organized store by returning merchandise to proper areas and restocked displays.
- Developed trusting relationships with customers by making personal connections.
Manager
Peoples remedy
Modesto, CA
03.2021 - 11.2024
- Managed inventory by tracking product levels, ordering supplies, and overseeing vendor relationships
- Hired, trained, and supervised staff, created schedules, and conducted performance evaluations
- Managed financial operations, including budgeting, cash handling, and financial reporting
- Developed and implemented sales and marketing strategies to increase revenue and customer engagement
FRONT DESK ADMINISTRATIVE ASSISTANT
Emerald Valley
Modesto, CA
02.2020 - 03.2021
- Greeted customers/vendors and answered inquiries in a friendly manner
- Managed incoming calls, directed them to the appropriate personnel, and took messages when necessary
- Prepared and distributed correspondence, reports, and other documents
- Performed administrative tasks such as filing, copying, data entry, and scanning
SALES ASSOCIATE
American eagle
Modesto
10.2019 - 01.2020
- Ensured company met daily sales goal
- Advised customers utilization and care of merchandise
- Assisted customers to fitting rooms
- Recommended merchandise based on individual requirements
- Answered customers queries and concerns
SALES ASSOCIATE
American eagle
San Diego, CA
08.2018 - 07.2019
- Ensured company met daily sales goal
- Advised customers utilization and care of merchandise
- Assisted customers to fitting rooms
- Recommended merchandise based on individual requirements
- Answered customers queries and concerns
- Greeted customers warmly and offered assistance
SALES ASSOCIATE
Hollister
Modesto
11.2016 - 01.2017
- Assisted in display of merchandise
- Answered customers queries and concerns
- Explain the use and advantage of merchandise to customers
- Advised customers utilization and care of merchandise
- Recommended merchandise based on individual requirements
Education
Associate of Business Administration -
Modesto Junior College
CAHIGH SCHOOL -
Thomas Downey High School
CASkills
- Bilingual; English/Spanish
- Guest relations
- Administrative skills
- Decision-making
- Relationship building
- Consecutive interpretation
Certification
- Front Desk Clerk
- Administration Assistant
Languages
- SPANISH, Native
- ENGLISH, Native
Languages
Spanish
Native/ Bilingual
Timeline
Sales Associate
The premier society
01.2025 - Current
Manager
Peoples remedy
03.2021 - 11.2024
FRONT DESK ADMINISTRATIVE ASSISTANT
Emerald Valley
02.2020 - 03.2021
SALES ASSOCIATE
American eagle
10.2019 - 01.2020
SALES ASSOCIATE
American eagle
08.2018 - 07.2019
SALES ASSOCIATE
Hollister
11.2016 - 01.2017
Associate of Business Administration -
Modesto Junior College
HIGH SCHOOL -
Thomas Downey High School
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