Taj Banks
Roxbury,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Material Control Manager
Open Biome
03.2020 - 03.2022
- Ordered Materials for the lab
- Entered all inventory into computer systems to reflect what we have in house
- Called vendors to ensure all orders are correct and being shipped
- Verified that all inventory is properly labeled as well checked before entering lab
- Improved resource allocation to promote efficiency and deadline management.
- Maintained material control and information systems, supporting manufacturing and balancing inventory surpluses with customer demand.
- Monitored safety stock levels and established order policies to balance inventory availability with minimal investment.
- Coordinated implementation of complete and raw product changes to facilitate successful launch and exceed customer expectations.
- Managed subordinates and gave directives, drafted schedules and comprehensively evaluated performance.
Biomanufacturing Technician
Open Biome
06.2019 - 03.2020
- Performed aseptic processing techniques in a class V-Biosafety cabinet
- Prepared and recorded batch completion
- Evaluated opportunities for production process improvement & efficiency
- Assisted in cleaning and maintenance of GMP processing area
- Entered in-process data into trending databases
- Crossed trained in other departments to accommodate staffing challenges.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Drafted preventive maintenance schedule to support equipment longevity.
Day Habilitation Specialist
Work Inc
06.2015 - 04.2017
- Provided a safe and secure environment for at risk clients.
- Assisted program participants in practicing life skills.
- Supervised clients in the community whilst reinforcing skills taught during whole group participation.
- Lead group sessions focusing on life skills development.
- Assessed program participant’s developmental progress and performance.
- Determined the needs of lower functioning and/or non-verbal clients through observations and evaluations.
- Lead group sessions focusing on life skills development.
- Assessed program participant’s developmental progress and performance.
- Documented habilitation services in system and with paper notes.
- Offered input into development and implementation of new action plans for each person supported.
- Monitored safety and welfare of people supported and took corrective actions or notified supervisor of concerns.
- Transported people supported to appointments and community outings.
- Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
- Noted client responses and results to facilitate interventions and assessment through proper documentation.
- Recognized emergency situations and implemented appropriate procedures to comply with safety rules and regulations.
Dietary Aide
Life Care Centers of America
04.2013 - 06.2015
- Prepared standard and therapeutic meals for clients.
- Delivered snacks, and meals to nursing units.
- Prepared food carts to be delivered to resident dining spaces and nursing units.
- Documented resident food refusal, and concerns.
- Followed procedural guidelines around handling, storing and serving food.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
Senior Valet Attendant
V.P.N.E. Parking Solutions
05.2011 - 12.2013
- Provided administrative support as assigned such as telephone back-up, schedule management, and data entry.
- Surveilled parking areas to watch for vandals and other issues likely to cause damage to or theft of vehicles.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.
- Removed trash and waste from lots to maximize space availability for valet parking.
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
Member Service Representative
Mass Health
03.2011 - 02.2013
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved customer issues through thorough dispute investigation.
- Developed, implemented and collated customer satisfaction surveys for improved insight.
- Maintained and managed customer files and databases.
Education
Associate of Arts - Liberal Arts And General Studies
Bunker Hill Community College
Charlestown, MA05.2025
Skills
- Warehouse Management
- Production Scheduling
- Demand forecasting
- Cost Reduction
- Activity Coordination
- Positive Reinforcement
- Behavioral support
- Disability Awareness
Timeline
Material Control Manager
Open Biome
03.2020 - 03.2022
Biomanufacturing Technician
Open Biome
06.2019 - 03.2020
Day Habilitation Specialist
Work Inc
06.2015 - 04.2017
Dietary Aide
Life Care Centers of America
04.2013 - 06.2015
Senior Valet Attendant
V.P.N.E. Parking Solutions
05.2011 - 12.2013
Member Service Representative
Mass Health
03.2011 - 02.2013
Associate of Arts - Liberal Arts And General Studies
Bunker Hill Community College
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