Taj Ellis

Package Delivery Driver

Step Van Driving

• Delivered packages to customer doorsteps and business offices.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

• Delivered packages to customer doorsteps and business offices.
• Delivered over 300 packages a day working a 5 day week
• Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
• Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
• Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.

• Prepared meals and served residents at Misericordia Home.
• Provided support during customer interactions to resolve inquiries efficiently.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Supervised upkeep and functionality of properties consisting of six buildings with a total capacity of 400 residents.

• Shoes sales man Team Leader
• Sale 40-100 shoes a day as a lead
• Worked 6 days a week and came in to help set up store before open
• Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
• Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
• Operated cash register to process payments and provided receipts to establish proof of transaction.

• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Processed both cash and card purchases and returns.
• Communicated with customers and team members to solve problems.