Taj Gamble-James
Atlanta,GA
Summary
Experienced Software QA Engineer specializing in testing Mobile (Android, iOS) and Web applications. Proficient in functional, UI, smoke, and regression testing. Skilled in designing and executing Test Cases based on requirements and adept at bug reporting. Possesses excellent organizational and time-management skills, with a keen eye for detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
ProTech Repair Expert
Asurion
02.2019 - Current
- Assist customers in setting up claims.
- Repair damaged Backglass & LCD screens.
- Conduct inventory checks to ensure we have the necessary parts for claims.
- Troubleshooting devices.
- Help create work schedules as needed.
- Learned and adapted quickly to new technology and software applications.
- Worked effectively in fast-paced environments.
- Provided technical support and training to users on new systems to ease transitions.
Master Mobile Repair/Installation Technician
Custom Communication Inc
06.2017 - 11.2019
- Repair damaged Cell Phones
- Visited customer locations to provide service
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Completed installations within deadlines, adhering to company policies and safety guidelines.
Education
Bachelor of Science - Recording Arts Technology
Full Sail University
Winter Park, FL05.2017
Skills
Platforms: MacOS, Windows, Linux, iOS, Android
Browsers: Chrome, Safari, Firefox, Edge
Web testing: Chrome DevTools
Mobile testing: Xcode, ADB, BrowserStack
Test management: Jira, TestRail
Certification
Manual QA
http://www.linkedin.com/in/taj-gamble-james-1756aa2b4
Timeline
ProTech Repair Expert
Asurion
02.2019 - Current
Master Mobile Repair/Installation Technician
Custom Communication Inc
06.2017 - 11.2019
Bachelor of Science - Recording Arts Technology
Full Sail University
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