Certified Project Management Professional (PMP) with over 10 years of experience in managing complex projects across various industries. Expertise in quality control, process improvement, and risk management. Proven track record of delivering projects on time, within budget, and to the highest quality standards. Skilled in leading cross-functional teams, implementing quality management systems, and ensuring compliance with industry regulations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Project Manager/Admin and SharePoint / AZURE IT Support
Department of the Navy Icetech
10.2020 - Current
Led the planning, execution, and delivery of AZURE projects worth up to $5M, ensuring
Implemented quality management systems that reduced defects by 15% and increased customer satisfaction by 8%.
Conducted risk assessments and developed mitigation strategies, reducing project risks
Managed cross-functional teams of up to OJAG members, fostering collaboration and ensuring effective communication across departments.
Developed and monitored project budgets, achieving an average cost savings of per project.
Led project review meetings with stakeholders to assess project progress, resolve issues, and ensure alignment with strategic goals.
Utilized Agile and Waterfall methodologies to tailor project management approaches to individual project needs.
Ensured compliance with industry regulations and company policies, resulting in zero compliance issues across all projects.
Provide improved workflows through integration with Microsoft Office, and enterprise search capabilities.
Information repository – build a platform that can become the core repository of Navy JAG
Community knowledge over time. Additional needs include streamlining Navy JAG Community processes with electronic forms, workflows, signatures, and enterprise search.
Supporting and training users how to remotely connect from home or in office both wired and wireless using either the token or PIV card authentication methods.
Quality Manager
L&M Management LLC
12.2013 - 11.2018
Managed quality control for high-profile projects, developing and implementing assurance plans that improved product quality by 25% and resolved 90% of critical defects through root cause analysis.
Trained project teams on quality control best practices, enhancing efficiency by 30% and collaborating with vendors to maintain supply chain standards, resulting in a 20% reduction in quality-related delays.
Documented and reported quality metrics, delivering actionable insights that contributed to a 15% increase in overall project success rates.
Promoted to Leasing Manager within six months for exceptional performance, overseeing rental application processes and maintaining a 95% occupancy and ensuring compliance with regulations.
Managed property management software (Yardi/Buildium/One-site/Excel) for tracking leases, payments, and maintenance requests, and optimizing operational efficiency.
Led initiatives to address tenant maintenance requests, improving building functionality and tenant satisfaction scores, while streamlining operations by drafting and enforcing contract agreements that decreased processing time.
Education
High School Diploma -
Oxon Hill High School
Oxon Hill, MD
Bachelor of Arts - Communication
Full Sail University
Winter Park, FL
12.2025
Skills
MS Project
Jira
Trello
Asana
True
Project Management (PMP Certified)
Quality Control & Assurance
Budgeting & Cost Control
Vendor Management
Agile & Waterfall Methodologies
Risk Management & Mitigation
Process Improvement (Six Sigma)
Stakeholder Engagement
Cross-Functional Team Leadership
Regulatory Compliance
Project planning and development
Certification
Project Management Professional (PMP)
CompTIA Security Plus 701 CE
Affiliations
Member, Project Management Institute (PMI)
Member, American Society for Quality (ASQ)
Timeline
Project Manager/Admin and SharePoint / AZURE IT Support
Deputy Team Lead Financial Management Analyst I (Civilian) at United States Department of the Navy Department of the Navy (DON) – United States Defense Agency Financial Management Operations (FMO) DivisionDeputy Team Lead Financial Management Analyst I (Civilian) at United States Department of the Navy Department of the Navy (DON) – United States Defense Agency Financial Management Operations (FMO) Division
Supervisory Regional Dispatch Center Specialist at Department of Navy - Command Navy Region Southeast (CNRSE)Supervisory Regional Dispatch Center Specialist at Department of Navy - Command Navy Region Southeast (CNRSE)
Senior Regional Aerospace Medical Technician at United States Department of the Navy - Unmanned Patrol Squadron NineteenSenior Regional Aerospace Medical Technician at United States Department of the Navy - Unmanned Patrol Squadron Nineteen
Program Analyst at Office of the Secretary of the Army, DEPUTY ASA(ALT) DASMProgram Analyst at Office of the Secretary of the Army, DEPUTY ASA(ALT) DASM