State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
CNA
Total Medical Staffing
04.2017 - 03.2020
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Helped patients complete range of motion exercises to prevent loss of function during care.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Assistant Manager
OnCue Gas Station
04.2015 - 05.2016
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Assisted in organizing and overseeing assignments to drive operational excellence.
Monitored security to protect employees, customers and property.
Improved customer satisfaction by addressing and resolving complaints promptly.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Certified Teacher Assistant
Sangre Ridge Elementary School
08.2014 - 05.2015
Monitored student progress through regular assessments, adjusting instructional strategies as needed for optimal results.
Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
Contributed to school-wide initiatives focused on improving student achievement levels, participating in data-driven decision-making processes, and collaborating on team-based projects.
Studied and implemented latest information on specific subjects and learning strategies.
Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Shared important information with students concerning upcoming assignments and tests.
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Supported students in developing social skills through structured activities and positive reinforcement techniques.
Provided timely feedback on assignments, enabling students to improve their understanding of course material and overall performance.
Streamlined grading process by developing efficient rubrics that accurately assessed student work while minimizing administrative workload.
Handled class records for attendance, assignment grades and course participation scores.
Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Supported classroom activities, tutoring, and reviewing work.
Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
Maintained safety and security by overseeing students in recess environments.
Mentored and tutored individual students needing additional help.
Enhanced student comprehension by utilizing visual aids, real-world examples, and hands-on activities.
Demonstrated creativity and resourcefulness through the development of innovative solutions.