Tajaivion Dixson
Houston,TX
Summary
Professional operations leader with substantial experience driving organizational success and operational excellence. Strong focus on team collaboration and delivering measurable results. Skilled in strategic planning, process optimization, and resource management. Reliable and adaptable, known for fostering productive work environment and meeting dynamic business needs.
Overview
8
8
years of professional experience
Work History
Regional Vice President of Operations
SkyCare ABA
07.2024 - Current
- Developed comprehensive risk management plans to mitigate potential threats to organizational stability and growth.
- Collaborated with cross-functional teams for seamless execution of large-scale initiatives and continuous improvement efforts.
- Established robust performance metrics to track progress against objectives regularly and adjust strategies as needed for success.
- Oversaw staff and sub-contractor performance review assessments.
- Set team and individual KPIs and provided regular, actionable feedback.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Maintained compliance with industry regulations by staying up-to-date on best practices and implementing necessary changes in a timely manner.
- Oversaw day-to-day production activities in accordance with business objectives.
- Championed continuous improvement initiatives, fostering a culture of innovation within the organization.
- Facilitated company-wide training programs to develop employee skills across multiple disciplines.
Center Administrator
BlueSprig Autism
01.2023 - 06.2024
- Oversee all clinical, strategic, and operational matters within the Georgia region
- Work alongside and oversee Center Directors to ensure clinical quality, clinical integrity, and quality assurance metrics are maintained and that the team performs to Bluesprig standards and expectations
- Develop and maintain support plans related to Center Director/center location job performance and metrics to ensure Bluesprig standards are met across each team member
- Meet with each Center Director in region at a minimum of once per week, and other team members as needed, required, or requested
- Collaborate with all stakeholders involved in or affected by business operations includes but is not limited to caregivers, community and referral contacts, direct reports, Company leadership, etc
- Collaborate with Bluesprig Clinical and Operational Leadership to support, develop, and implement company initiatives
- Monitor center data reports to be familiar and ensure operational metrics are met for each center in the region, including but not limited to clinical billable hours, staff utilization, client attendance, parent training, and other billable activities
- Audited and monitor caseloads within each center
- Remain familiar with state/region specific payor requirements includes, but not limited to approved activities for each code, daily cap on units, required assessments, clinical documentation submission timelines, etc
- Monitor caseload and building capacity to evaluate ongoing needs of the center and ensure appropriate metrics are met
- Developed and implemented strategies to optimize operational efficiency and reduce costs
- Managed the daily operations for optimal center performance, ensuring a smooth and efficient workflow.
- Enhanced operational efficiency by streamlining administrative processes and implementing time-saving strategies.
Procurement Manager
Biolife Plasma Services
03.2021 - 01.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Balanced sales presentations to demonstrate expert product knowledge
- Managed creation of marketing materials, collateral, and sales support tools
- Developed social media marketing strategies to help brand company and increase sales
- Prepared and sent proposals to prospective clients
- Tracked, analyzed, and reported on marketing program results
- Conducted thorough market research to obtain detailed understanding of consumer needs and trends
- Formulated and launched marketing and promotional campaigns to maximize profits
- Represented company at local and trade association meetings to promote products
- Measured and reported on marketing campaign performance, gained insights and compared results against goals to identify strengths and weaknesses
- Identified plans and resources required to meet project goals and objectives
- Managed projects from procurement to commission
- Monitored project progress, identified risks and took corrective action as needed.
- Met project deadlines without sacrificing build quality or workplace safety.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
- Negotiated contracts with suppliers to obtain favorable terms and pricing.
- Streamlined procurement processes for increased efficiency and cost savings through the implementation of digital tools and automation.
Regional Director of Operations
Biolife Plasma Services
03.2020 - 03.2021
- Increased revenue from $20,000,000 to $32,000,000
- Evaluated and enhanced workflow to implement best practices, reduce costs, and increase staff motivation and satisfaction
- Integrated technology to increase efficiency and real-time accountability of operational tasks
- Hired and onboarded team members to meet immediate and expected demand
- Organized and facilitated budgets, product estimates, sales forecasts, and product allocations to maximize resource utilization and customer sales opportunities
- Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan
- Analyzed, compiled, and presented statistical, financial, and production processing reports to senior leadership
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control
- Managed centers financials by evaluating and clarifying
- Provided accounting for revenues, liabilities, and operating expenses
- Guided and directed all facets of store operations, while meeting/exceeding all performance goals
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Director of Operations
South Georgia Medical Center
12.2017 - 01.2020
- Increased sales from $93,000,000 to $108,000,000
- Increased controllable profit from $5,000,000 to $18,000,000
- Managed practices financials by evaluating and clarifying financial data, budgets, and prior performance
- Provided accounting for revenues, liabilities, and operating expenses
- Guided and directed all facets of practice operations, while meeting/exceeding all performance goals
- Currently lead a team of 5 Assistant Managers, and 5 Department Managers
- Reduced accidents and injuries by 50%
- Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction
- Educated and counseled patients and caregivers on diagnoses, treatment and therapy options, disease management and medication
- Administered treatment information to patients, explaining scientific details in easy to understand terms
- Planned, integrated and maintained quality care systems and standards, which resulted in creating and improving medical protocols and guidelines
- Served as advisory resource by providing patient and family care expertise in form of educational materials, videos and latest information from CDC
- Addressed patients' complaints-head on, investigated concerns and worked with medical staff to devise solutions
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees
Education
Master of Science - Public Health
Morehouse School of Medicine
01.2020
Bachelor of Science - Business Administration And Healthcare Management
Valdosta State University
01.2018
Skills
- Operations Oversight
- Risk Mitigation
- Quality Assurance
- Market Penetration
- Branding
- Strategic planning
- Budget management
- Relationship management
- Financial analysis
- Accounting
- Financial modeling
- Forecasting
- Data analysis
- Program development
Timeline
Regional Vice President of Operations
SkyCare ABA
07.2024 - Current
Center Administrator
BlueSprig Autism
01.2023 - 06.2024
Procurement Manager
Biolife Plasma Services
03.2021 - 01.2023
Regional Director of Operations
Biolife Plasma Services
03.2020 - 03.2021
Director of Operations
South Georgia Medical Center
12.2017 - 01.2020
Bachelor of Science - Business Administration And Healthcare Management
Valdosta State University
Master of Science - Public Health
Morehouse School of Medicine
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