Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
AdministrativeAssistant

Tajamira Mitchell

Social work
Chatham,NJ

Summary

Skilled professional with over 4 years of expertise in counseling, investigation, assessment, referral, crisis intervention, service negotiation and advocacy, education, program and project management, in-services training, administration and community outreach for children, adolescents and families in a variety of environments. Proactively develop, streamline and energize projects, programs and other disciplines to enhance the social, educational and psychological characteristics of students, parents, educators, social workers and the general public. Proven record of success communicating and interacting with clients, physicians, nurses, police officers, social workers, family services workers and residential and community agencies. Dedicated and focused professional who excels at prioritizing, completing multiple tasks assigned with exceptional follow-through to ensure project goals are met. Knowledgeable in handling confidential matters and proprietary information. Highly accomplished professional with diverse experience; offering outstanding administrative and project management skills. Strong time management capabilities with a charismatic approach to motivate others; focused on exceeding desired outcomes within a specific timeframe. Excellent verbal and written communication skills. Impressively efficient, detail-oriented and disciplined in all tasks assigned. A highly organized, client-centric professional with a unique focus on customer first satisfaction while maintaining high ethical standards and optimal performance.

Overview

13
13
years of professional experience

Work History

Assistant Family Service Worker

DEPARTMENT OF CHILDREN AND FAMILIES
05.2016 - Current
  • Responsible for gathering social service information from clients; from birth to adulthood
  • Identified potential safety hazards through routine checks of supplies, equipment and environment.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Address legal issues, child abuse, discipline and assisting with hearings and providing testimony
  • Support the facilitation of care plans, progress reports, scheduling, ministry and appointments
  • Provide staff assistance to clients with social, emotional, psychological or behavioral problem
  • Integrate a variety of diffusing techniques for youth to resolve conflict resolve conflict situations
  • Consistent performance of field work, office work, counseling and providing parenting techniques
  • Supervise visits along with the case worker as well as Transports clients to appointments and visits
  • Implement and support structured routines and activities to prevent and manage aggressive behavior
  • A liaison between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors and other contacts to help children with problems, disabilities, abuse or poverty issues
  • Provide, find or arrange for support services: child care, homemaker service, prenatal care, substance abuse treatment, job training, counseling or parenting classes to prevent more serious problems
  • Develop, review and follow up on service plans with clients to assess the quantity and quality of services
  • Counsel individuals, groups, families or communities regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child or medical care

Paraprofessional

LINCOLN AVENUE SCHOOL
09.2015 - 05.2016
  • Presented subject matter to students under the direction and guidance of lead teacher
  • Assisted in the gathering and organizing of supporting documents for mediation and/or trial
  • Discussed assigned duties with classroom teachers in order to coordinate instructional efforts
  • Prepared lesson materials, bulletin board displays, exhibits, equipment, and demonstrations
  • Planned, prepared and developed various teaching aids such as bibliographies, charts, and graphs
  • Developed and followed through with individualized learning plans and behavior plans for students
  • Communicated house rules for student behavior via teaching and reinforcing rules and expectations
  • Worked with individual students or small groups of students to reinforce learning of material or skills
  • Devised strategies for reinforcing material and understanding student needs, interests, and abilities
  • Managed individual and class behavior using and including the restraining of violent, assaultive students
  • Conducted quality assurance with all paperwork, adjusted misspellings and identified out-of-date content
  • Tutored and assisted children individually or in small groups in order to help them master assignments
  • Graded, computed and recorded homework, tests results using electronic and various marking devices
  • Observed and managed students' performance, and record relevant data to assess progress and growth

Guest Services

PRUDENTIAL CENTER
09.2012 - 05.2016
  • Responded to requests from guests for assistance and information about the local area
  • Responsible for registering all guests maintained a safe work environment for co-workers
  • Communicated effectively with Guest Services Manager and Greeters to ensure continuity
  • Provided a warm, positive and happy environment for Guests, their children and fellow visitors
  • Responsible for presenting optimally to customers by providing high quality and efficient service
  • Provided genuine hospitality and teamwork on an ongoing basis with each task that I undertake
  • Gave personal attention and took personal responsibility when providing guest services to visitors
  • Worked with the managers to resolve guest complaints and make accommodations when possible
  • Greeted and welcomed guests while performing outstanding guest relations for recurring business
  • Performed tasks and projects as delegated by the management team and corporate administration
  • Maintained professionalism at all times, demonstrating courtesy and respect to guests and co-workers
  • Monitored staffing levels to provide adequate coverage for guest services.
  • Memorized museum history and layouts to provide comprehensive and top notch guest services.

Education

Bachelors of Arts - Women and Gender Studies

NEW JERSEY CITY UNIVERSITY
Jersey City, NJ
05.2016

Associates in Arts - Education

ESSEX COUNTY COLLEGE
Newark, NJ
05.2012

Skills

  • Family & Individual Counseling
  • Child & Family Services Act (CFSA)
  • Youth Criminal Justice Act (YCJA)
  • Family Violence & Child Protection
  • Crisis Intervention & Home Visits
  • Interview, Assessment & Negotiation
  • Group & Individual Therapy
  • Family Assistance & Case Plans
  • Adoption Process Support & Completion
  • Public Relations & Community Outreach
  • Prevention & Management of Aggressive Behavior (PMAB)
  • Organization & Time Management
  • Program & Project Management
  • Staff Development & In-Service Training
  • Regulatory Compliance
  • Reporting / Documentation
  • Research & Development
  • Administrative & Caseload Management
  • Adhere to Policies & Procedures
  • Confident Presentation & Commitment
  • Communication & Interpersonal Skills
  • Sharing Network of Essex County
  • Records Management & Data Entry
  • Microsoft Office Proficiency
  • OSHA Outreach Training
  • Medical Terminology
  • HIPAA Training
  • HIV Peer Educator
  • Strong Work Ethic
  • Workplace safety
  • Cross-functional coordination
  • Defect monitoring
  • Batch production
  • Complex Problem-solving

Accomplishments

  • Resolved product issue through consumer testing.

Interests

  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Volunteering
  • I enjoy cooking for friends and family gatherings
  • Blogging
  • Pilates
  • Learning new cooking techniques and expanding my culinary skills
  • Gym Workouts
  • Youth Development Programs
  • Community Cleanup
  • Cooking
  • I enjoy helping others and giving back to the community
  • Passionate about balancing physical health with mental and emotional wellness
  • Homelessness Outreach

Timeline

Assistant Family Service Worker

DEPARTMENT OF CHILDREN AND FAMILIES
05.2016 - Current

Paraprofessional

LINCOLN AVENUE SCHOOL
09.2015 - 05.2016

Guest Services

PRUDENTIAL CENTER
09.2012 - 05.2016

Associates in Arts - Education

ESSEX COUNTY COLLEGE

Bachelors of Arts - Women and Gender Studies

NEW JERSEY CITY UNIVERSITY
Tajamira MitchellSocial work