Summary
Overview
Work History
Education
Skills
Timeline
Generic

TAJANA JOSEPH

Orlando,FL

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Sortation Associate

Amazon
11.2019 - Current
  • Use technology like scanners, computers and handheld printers
  • Label, scan and sort accurately customer orders to meet delivery timetables and minimize errors
  • Worked safely around moving machinery
  • Maintained excellent attendance record, consistently arriving to work on time
  • Inspect products for defects and damages
  • Abide by all company safety regulations
  • Problem solve packages using device
  • Lifted 50+ pounds daily
  • Performed well during shift rotations
  • Trained associates

Realtor

Ameriteam Realty Inc
04.2019 - 03.2022
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow
  • Assisted buyers with finding ideal homes by assessing needs, requirements and budgets
  • Arranged for title searches of properties being sold and gave buyers virtual and physical tours of properties
  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales
  • Compared recently sold area properties to determine competitive market prices
  • Wrote contracts to outline sales and purchases of residential properties
  • Negotiated contracts with buyers and sellers to maximize customer savings
  • Built and established new business opportunities and managed more than 10 existing clients

Appointment Setter

Sears Holdings
03.2016 - 03.2019
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Operated multi-line telephone system to independently handle over 100 calls each day.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Promoted increased sales through outgoing calls demonstrating excellent product knowledge.
  • Set appointments with salespeople and potential customers.
  • Entered daily data in computer systems and documented office activities.

Restaurant Manager

Ghilchrist Enterprise
11.2012 - 03.2015
  • Led and directed 20 team members on effective methods, operations and procedures
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
  • Maintained safe working and guest environment to reduce risk of injury and accidents

Realtor

1st Class Real Estate Pros
03.2022 - Current
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Compared recently sold area properties to determine competitive market prices.
  • Advised and informed prospective clients on current market activities and conditions.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.

Education

High School Diploma -

Vieux Fort Comprehensive Secondary School
St. Lucia
2005

Skills

  • Team Leadership
  • Customer Service
  • Training and mentoring
  • Proficient in Excel and MS Office
  • Problem Solving
  • Active Listening
  • Conflict Resolution
  • Critical Thinking
  • Attention to detail
  • Physically fit
  • Analytical skills
  • Team building

Timeline

Realtor

1st Class Real Estate Pros
03.2022 - Current

Sortation Associate

Amazon
11.2019 - Current

Realtor

Ameriteam Realty Inc
04.2019 - 03.2022

Appointment Setter

Sears Holdings
03.2016 - 03.2019

Restaurant Manager

Ghilchrist Enterprise
11.2012 - 03.2015

High School Diploma -

Vieux Fort Comprehensive Secondary School

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