Taj'aRaye Grant
Summary
Operations-focused professional with experience supporting organizational planning, KPI development, and cross-functional decision-making through data-driven strategies and program execution.
Overview
3
3
years of professional experience
4
4
Certifications
Work History
Financial Wellbeing Coach
Operation HOPE
Atlanta, GA
02.2023 - Current
- Execute end-to-end delivery of a financial wellbeing program, including client recruitment, onboarding, coaching session workflows, and follow-up processes.
- Leverage data-driven strategies as part of the CSA team to triple the HOPE Child Savings Account activations, and double our strategic alliances from August 2024 to August 2025.
- Foster relationships with key stakeholders to support program initiatives, and align service delivery with organizational goals.
- Track and analyze KPIs weekly (workshop attendance, unique coached clients, unique coaching sessions) using spreadsheets and internal dashboards, adjusting outreach strategies to reach goals.
- Selected to serve on a cross-functional advisory committee responsible for providing frontline insight, reviewing organizational KPIs, and evaluating departmental performance.
Education
Bachelor of Science in Business Administration - Business Management
University of Arizona
Tucson, AZ05-2019
Skills
- Stakeholder Engagement
- KPI Analysis & Reporting
- Process Improvement
- Operational Planning
- Data Analysis
- Process Mapping
- Microsoft Suite (Word, Excel, Dynamics 365, etc)
- Data Dashboards
Certification
Operations Management Professional Certificate - Jack Welch Management Institute, 2025
Timeline
Financial Wellbeing Coach
Operation HOPE
02.2023 - Current
Bachelor of Science in Business Administration - Business Management
University of Arizona