Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Tajay Roberts

Trenton,New Jersey

Summary

Expert retail sales professional offering [Number] years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers. Friendly and enthusiastic Retail Sales Associate. Highly successful at upselling and promoting new products.

Overview

11
11
years of professional experience

Work History

Warehouse Operator

Amazon
08.2020 - Current
  • Used forklifts and pallet jacks to relocate products.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Fostered a positive work environment by maintaining open communication channels with coworkers and supervisors, resolving conflicts promptly, and demonstrating respect for all team members.
  • Assisted in the development of key performance indicators for the warehouse team, driving continuous improvement initiatives across all areas of operation.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Helped train new employees in safe practices and warehouse procedures.

Warehouse Forklift Operator

Amazon
08.2020 - Current
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
  • Reduced product damage by performing routine forklift maintenance and safety checks.
  • Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.

Warehouse Lead

Amazon
08.2020 - Current
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
  • Monitored performance and safety practices of [Number]-person warehouse staff.
  • Maintained top performance standards while working in hot warehouse environment.
  • Maintained open lines of communication between management and staff, fostering a positive work atmosphere conducive to collaboration and problemsolving.

Warehouse Packer

Amazon
08.2020 - Current
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Added packed boxes to conveyor belts for movement to shipping stations.

Commercial Cleaner

Clean Tex
05.2013 - 08.2016
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.

Department Manager

Walmart
09.2017 - 12.2021
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Communicated with managers of other departments to maintain transparency.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

High School Diploma -

Trenton Central High School
Trenton, NJ
06.2012

Skills

  • Shipping and receiving
  • Packaging and Labeling
  • Forklift Operation
  • Warehouse Safety
  • Loading and unloading
  • Pallet Jack Handling
  • Willing to Learn
  • Lifting and sorting
  • Stacking and Staging
  • Decision-Making
  • Materials Handling Safety Training
  • Hand and Power Tool Operation

Accomplishments

  • Supervised team of [Number] staff members.
  • Achieved [Result] through effectively helping with [Task].

Languages

English
Native or Bilingual

Timeline

Warehouse Operator

Amazon
08.2020 - Current

Warehouse Forklift Operator

Amazon
08.2020 - Current

Warehouse Lead

Amazon
08.2020 - Current

Warehouse Packer

Amazon
08.2020 - Current

Department Manager

Walmart
09.2017 - 12.2021

Commercial Cleaner

Clean Tex
05.2013 - 08.2016

High School Diploma -

Trenton Central High School

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Tajay Roberts