Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
F&B Attendant
Stein Eriksen Lodge
Deer Valley, UT
11.2018 - 04.2021
Greeted guests and provided excellent customer service.
Assisted in setting up the dining area, including tables, chairs, linens, glassware, silverware, and dishware.
Maintained knowledge of menu items and specials to assist guests with selections.
Checked that all dishes were served according to recipes.
Provided accurate order information to kitchen staff for preparation.
Monitored guest satisfaction throughout their dining experience.
Ensured compliance with health and safety regulations in all areas of restaurant operations.
Cleared away dirty plates and glasses promptly at the end of each meal period.
Replenished stocks of clean dishes, cutlery, napkins and condiments as necessary during meal periods.
Assisted in maintaining a clean work environment by wiping down surfaces when needed.
Communicated effectively with co-workers to ensure smooth running of restaurant operations.
Convention Porter
Grand Hotel Salem
Mackinac Island , MI
03.2017 - 10.2020
Greeted customers and provided assistance with their needs.
Assisted in unloading merchandise from delivery trucks.
Cleaned and maintained the store, including dusting, mopping, sweeping, vacuuming, and restroom maintenance.
Loaded customer orders into vehicles for transport.
Maintained a safe work environment by adhering to all safety protocols.
Inspected equipment for proper functioning and reported any issues to management.
Organized storage areas to maximize efficiency and promote a neat appearance.
Prepared outgoing shipments by packing items according to company guidelines.
Moved furniture and other heavy objects as needed throughout the facility.
Assisted in setting up displays for special events or promotions.
Sanitized frequented areas and equipment using approved supplies.
Driver
Juta Tours
Montego Bay , Jamaica
01.2014 - 03.2017
Delivered packages to customers in a timely and efficient manner.
Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Maintained accurate logs of vehicle inspections and repair status.
Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
Provided excellent customer service by responding promptly to customer inquiries and complaints.
Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
Education
High School Diploma -
Merline Hottie High School
Jamaica, VT
07-2004
Skills
Complaint Handling
Conflict Resolution Abilities
Food Safety Knowledge
Kitchen Support
Food Preparation
Guest Services
Timeline
F&B Attendant
Stein Eriksen Lodge
11.2018 - 04.2021
Convention Porter
Grand Hotel Salem
03.2017 - 10.2020
Driver
Juta Tours
01.2014 - 03.2017
High School Diploma -
Merline Hottie High School
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