Summary
Overview
Work History
Education
Skills
Certification
Work Authorization
Personal Information
Timeline
Generic

Taje Smith

North Las Vegas,NV

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated Restaurant Manager professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Proactive and meticulous Restaurant Experience with over 10 years of experience in Restaurant industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Full Time Salary Manager

Majerles sports bar and Grill
02.2022 - 06.2023
  • Salary Manager, responsible for overseeing daily operations of the restaurant of 45 employees. Their duties include hiring and training restaurant staff, following company policies, speaking with diners to address concerns or solve problems and creating work schedules for restaurant staff.
  • My worth ethic includes putting the company first by being punctual, having integrity, intelligence and energy to accomplish the company mission and goals, and being honest.
  • Responsibilities included managing the kitchen staff, servers, bartenders, hostesses to consistently maintain a cohesive staff with excellent customer service throughout my shift.
  • My shift did not end until all duties were performed including cleaning the restaurant in preparation for the next shift or day.
  • I motivated employees to be productive and engaged in work. My position also included multi-tasks within established timeframes such as ordering liquor, inventory and training.
  • I maintained professional, organized and safe environment for employees and customers. I often worked worked overtime on a moments notice.
  • Managing and caring about employees is important to any successful organization. I always give them positive feed back for a job well done. I also give feedback when the job is not performed to standard and training if needed as a part of team building to maintain open lines of communication to ensure high-quality service.
  • Being respectful to everyone creates a cohesive working environment. Resolving staff member conflicts, actively, listening to concerns and finding appropriate middle ground produce a high performance environment.
  • My biggest attribute is accomplishing the mission of the day with the bottom line being profit.

Assistant Manager

Galaxy diner
12.2022 - 05.2023
  • As Assistant Manager I was part of Hiring Team. I supervised employees day-tp-day operations too meet performance quality and service expectations.
  • My responsibilities were to maintain a clean, safe and organized environment to enhance the customer experience. creating an organized fashion with the staff and the Monitored cash intake and deposit records, with accuracy to reduce discrepancies.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Salary Manager/Bartender/Server

Hooters
12.2011 - 08.2022
  • Hiring manager for the FOH (front of house) and BOH (back of house) I teach orientation (meaning new hires to go over the handbook policy etc)
  • Train all around in the front of the house and back of the house, coached kitchen/prep line in also prepared schedules for the employees.
  • Accomplished multiple tasks within established timeframes.
  • Complete daily tasks that need to be accomplished for our in a very efficient and timely matter! I earned all respect with the staff by being a leader mentor and motivator
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.

Key Holder/Sales Associate

Haggar Clothing Co
08.2015 - 02.2016
  • Key manager helped manage the store and keep up with daily activities.
  • I helped with inventory. I handled money and helped with customer satisfaction. Knowledge of knowing clothing. and sizes
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Assisted customers in locating specific items resulting in increase of overall client satisfaction.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Increased store sales by creating visually appealing merchandise displays and product placements.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
  • Participated actively in weekly meetings sharing ideas that contributed directly towards improving operational efficiency across departments.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Monitored customers for signs of security concerns and escalated issues to management.

Education

High school diploma -

North High
Phoenix, AZ

Skills

  • Microsoft office
  • Sales
  • Inventory
  • Scheduling
  • Training
  • Bartending
  • Food Safety
  • POS
  • Retail Sales
  • Payroll
  • Inventory Control
  • Microsoft Word
  • Customer service
  • Training & development
  • Analysis skills
  • Leadership
  • Supervising experience
  • Restaurant management
  • Communication skills
  • Microsoft Office

Certification

Food Handler

Work Authorization

Authorized to work in the US for any employer

Personal Information

Relocation: Anywhere

Timeline

Assistant Manager

Galaxy diner
12.2022 - 05.2023

Full Time Salary Manager

Majerles sports bar and Grill
02.2022 - 06.2023

Key Holder/Sales Associate

Haggar Clothing Co
08.2015 - 02.2016

Salary Manager/Bartender/Server

Hooters
12.2011 - 08.2022

High school diploma -

North High

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