Summary
Overview
Work History
Education
Skills
Timeline
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Tajea Williams

New Orleans,LA

Summary

A dedicated and industrious professional known for consistently delivering high-quality work and demonstrating unwavering commitment to achieving goals. With a strong work ethic and a results-driven approach, I thrive in fast-paced environments and am adept at taking on new challenges. I am passionate about contributing to team success and am known for my reliability and determination in meeting and exceeding expectations in the work place.Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.

Overview

6
6
years of professional experience

Work History

Dietary Aide

Healthcare Services Group
02.2024 - Current
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
  • Adjusted food preparation methods in accordance with customer requests.
  • Common dietary aide skills include knowledge of nutrition, communication, sanitation and safety

Shift Manager

McDonald's
01.2021 - 01.2024
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Helped the Department Managers in setting their own goals, following up on their progress, and providing mentoring and direction to improve their Departments and the restaurant overall.

Key Holder

Dollar General
08.2020 - 01.2021
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Proficiency in conflict resolution techniques, indispensable for adeptly addressing any customer or staff-related issues
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.

Shift Manager

Edge Boutique
03.2020 - 07.2020
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained and mentored new employees to maximize team performance.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Implementing and reinforcing company policies and procedures
  • Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.

Insurance Sales Agent

State Farm
08.2018 - 01.2019
  • Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Developed strong relationships with clients through consistent communication and exceptional customer service.
  • Negotiated contracts with clients to establish best coverage with lowest cost.
  • Identified and solicited sales prospects in agency databases.

Education

High School Diploma -

Scarborough High School
Houston, TX
06-2019

Skills

  • Time Management
  • Problem-Solving
  • Food handling safety
  • Computer Skills
  • Customer service focus
  • Employee Training
  • Accurate money handling
  • Social Media Marketing
  • Fast Typing Speed
  • Microsoft Outlook

Timeline

Dietary Aide

Healthcare Services Group
02.2024 - Current

Shift Manager

McDonald's
01.2021 - 01.2024

Key Holder

Dollar General
08.2020 - 01.2021

Shift Manager

Edge Boutique
03.2020 - 07.2020

Insurance Sales Agent

State Farm
08.2018 - 01.2019

High School Diploma -

Scarborough High School

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Tajea Williams