Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tajh Garner

Raleigh,NC

Summary

Dynamic Project Coordinator with a robust background in Healthcare and Technology sectors, known to efficiently execute diverse project tasks to meet tight deadlines. Proven the ability to foster effective communication among team members, monitor progress through detailed reporting, and achieve critical project milestones. Recognized for strong problem-solving capabilities and a collaborative spirit, combined with strategic planning and decision-making expertise that drive project success. Committed to delivering high-quality results while adapting to the evolving needs of the organization.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Project Coordinator

Pipelines
05.2025 - Current
  • Collaborate with cross-functional teams including software engineers, product managers, and analysts to align project goals.
  • Develop and maintain project documentation (dashboards, progress reports, and meeting notes) to track performance and mitigate risks.
  • Assisted with onboarding newly hired staff members and coached on task prioritization.
  • Coordinate sprint planning, daily stand-ups, and retrospectives under Agile methodology.
  • Partner with stakeholders to improve communication workflows, resulting in smoother project handoffs and reduced delays.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Sourced, vetted and managed vendors needed to accomplish project goals.

Access Specialist II

Duke Health – Medicine Department
10.2019 - Current
  • Coordinated the Post-Efficiency COVID Project, improving department coverage and reducing scheduling conflicts by 30%.
  • Managed staff schedules across six medical departments, aligning resources with increased patient demand.
  • Organized quarterly staff events with budgets up to $10K, boosting employee engagement.
  • Partnered with pharmacies, nurses, and physicians to streamline prescription processing, reducing turnaround time by 20%.
  • Consistently exceeded Quality Assurance benchmarks, maintaining an average QA score of 81.5% (well above the 70% passing threshold).
  • Achieved 93.5% of calls meeting QA standards, ranking above departmental averages and ensuring high service quality.

Tech Support & Training Mentor

Spectrum
11.2018 - 10.2019
  • Led support efforts during the Time Warner–Charter merger, identifying technical issues and collaborating with IT to resolve 95% of user errors.
  • Trained 20+ employees on new systems, improving database adoption and accuracy.
  • Facilitated virtual, in-person and blended learning sessions.
  • Established and maintained quality control standards.
  • Developed and executed performance management programs to increase employee engagement and productivity.
  • Applied effective time management techniques to meet tight deadlines.

Education

High School Diploma -

Wakefield High School
Raleigh, NC
01.2011

Skills

  • Monitoring performance metrics
  • Expense tracking and oversight
  • Efficient tracking using spreadsheets
  • Project timeline management
  • Compliance monitoring
  • Project feedback data
  • Public speaking
  • Cross-functional project coordination
  • Task delegation
  • Analytical problem-solving
  • Research
  • Relationship building with stakeholders
  • Remote team management

Certification

  • Certified Associate in Project Management (CAPM) – PMI
  • Google Project Management Certificate
  • Agile Project Management
  • Project Planning & Execution (Coursera/PMI-aligned)

Timeline

Project Coordinator

Pipelines
05.2025 - Current

Access Specialist II

Duke Health – Medicine Department
10.2019 - Current

Tech Support & Training Mentor

Spectrum
11.2018 - 10.2019

High School Diploma -

Wakefield High School

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