Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Taji Midgett

Newport News,VA

Summary

Dynamic Delivery Specialist with a proven track record at Uber & Uber Eats, excelling in delivery optimization and customer relationship management. Skilled in route planning and effective communication, I consistently enhance customer satisfaction and loyalty through proactive service. Recognized for achieving high satisfaction ratings and fostering strong client connections.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Delivery Specialist

Uber & Uber Eats
Newport News, VA
01.2020 - Current

- Executed efficient delivery operations, optimizing route planning to enhance delivery speed and customer satisfaction.

- Cultivated strong relationships with customers through exceptional service and proactive communication, achieving high satisfaction ratings.

Grocery Delivery Specialist

Instacart
Newport News, VA
03.2018 - 03.2024

- Delivered personalized shopping services, ensuring accuracy in order fulfillment and fostering client loyalty.

- Leveraged product knowledge and effective communication to enhance customer experience and resolve any issues promptly.

Logistics Coordinator

FedEx
Newport News, VA
03.2017 - 08.2019

- Managed package sorting and logistics operations to ensure timely delivery, contributing to overall efficiency in a high-volume environment.

- Collaborated with team members to meet and exceed daily throughput targets, demonstrating strong teamwork and leadership skills.

Skills

    - Delivery Optimization

    - Customer Relationship Management

    - Route Planning

    - Time Management

    - Effective Communication

    -Problem Solving

    References available upon request

Certification

Bloodborne pathogens certification

HIPPA Certification

Timeline

Delivery Specialist

Uber & Uber Eats
01.2020 - Current

Grocery Delivery Specialist

Instacart
03.2018 - 03.2024

Logistics Coordinator

FedEx
03.2017 - 08.2019
Taji Midgett