Tajia Ulestad
Dallas
Summary
Timely and effective Senior Administrative Assistant Supervisor to team leaders in completing tasks, compiling schedules for teams and leveraging member strengths for optimal performance. Structured administrator of office tasks with awareness of proper channels for organization- appropriate task completion. Reliable problem solver and task organizer with capacity to provide deliberate structure to chaotic workloads. Reliable with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills.
Overview
8
8
years of professional experience
Work History
Senior Administrative Assistant Supervisor
Confederated Tribes Of Grand Ronde
11.2023 - Current
- Coached new employees on administrative procedures, company policies, and performance standards.
- Coordinated trainings for new team members, overseeing onboarding details.
- Expertly coordinated logistics for functions both within and outside of organization.
- Categorized and processed sensitive documents with information of deeply personal nature.
- Managed electronic records database and handled all file requests.
- Prepared flawless emails and other documents upon direction of immediate supervisor.
- Researched and analyzed data to efficiently contribute to executive reports for monthly meetings.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Liaised between clients and vendors and maintained effective lines of communication.
- Volunteered to help with special projects of varying degrees of complexity.
- Established administrative work procedures to track staff's daily tasks.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Acted as backup for other employees by providing support and adapting to requirements of department.
- Arranged business travel details for company employees per supervisor requirements.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Senior Administrative Assistant
Confederated Tribes Of Grand Ronde
05.2019 - 11.2023
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Coordinated office activities and public events.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity.
- Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Acquired proper equipment, refreshments and supplies for meetings.
- Acted as backup for other employees by providing support and adapting to requirements of department.
- Arranged business travel details for company employees per supervisor requirements.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Business Office Assistant
Confederated Tribes Of Grand Ronde
02.2018 - 04.2019
- Provided clerical support to company employees by copying, faxing, data entry and filing documents.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Utilized office management software to record and track patient information.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Compiled and analyzed data to produce reports.
- Input data into spreadsheets and databases.
- Supported staff on special assignments and ad hoc projects.
Education
Bachelor of Arts - Criminal Justice
Western Oregon University
Monmouth, OR06-2020
Associate of Arts -
Chemeketa Community College
Salem, Oregon, OR06-2018
Skills
- Spreadsheet development
- Package routing
- Transcription and dictation
- Excellent interpersonal skills
- Scheduling services
- Supervising staff
- Effective problem solving
- Inventory control
- Meeting support
- Professional phone etiquette
- Reception management
- Executive support
- Database management
- Strong organizational skills
- Travel coordination
- Proficient in Microsoft office
Timeline
Senior Administrative Assistant Supervisor
Confederated Tribes Of Grand Ronde
11.2023 - Current
Senior Administrative Assistant
Confederated Tribes Of Grand Ronde
05.2019 - 11.2023
Business Office Assistant
Confederated Tribes Of Grand Ronde
02.2018 - 04.2019
Bachelor of Arts - Criminal Justice
Western Oregon University
Associate of Arts -
Chemeketa Community College