Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tajinae Williams

Philadelphia,PA

Summary

Dedicated professional with proven experience in providing in-home support and enhancing client engagement. Known for excellent communication, attention to detail, and problem-solving skills. Committed to delivering compassionate care and improving client satisfaction.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Arrum Heath Care

Home Care Services
Philadelphia, PA
01.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Provide in home support and caregiving for patients and diverse needs, including children and adults.

RBT

Attain
Philadelphia, PA
09.2024 - Current
  • Provide 1:1 therapy for children with autism delivering personalized interventions.
  • Implement behavior intervention plans and track progress through data collection.
  • Maintain detailed documentation and contribute to individualized treatment plans.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Customer Service Manager

Meaculpa
Philadelphia, PA
01.2022 - 02.2026
  • Led customer service team to enhance client satisfaction and retention strategies.
  • Developed training programs to improve staff performance and service delivery.
  • Implemented process improvements that increased operational efficiency in service operations.
  • Analyzed customer feedback to identify trends and drive strategic initiatives for service enhancement.

RBT

Family Therapy and Consultation Services
Philadelphia, PA
05.2025 - 10.2025
  • Implemented individualized behavior intervention plans to enhance client engagement and progress.
  • Monitored client behavior and documented data to ensure compliance with therapy goals.
  • Collaborated with therapists to adapt strategies based on client responses and needs.
  • Conducted skill-building activities that promoted social interaction and communication among clients.

Case Management Assistant

PHMCU
Philadelphia, PA
06.2021 - 08.2025

Patient Care Technician

Magee Rehabilitation
Philadelphia, PA
01.2014 - 02.2023

Education

High School Diploma -

Delaware Valley Charter
Philadelphia, PA

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Excellent communication
  • Critical thinking

Certification

Cpr/Bls , Rbt certificate, Child Abuse , Clinical Training, Advanced Aba Trainings

Timeline

RBT

Family Therapy and Consultation Services
05.2025 - 10.2025

Arrum Heath Care

Home Care Services
01.2025 - Current

RBT

Attain
09.2024 - Current

Customer Service Manager

Meaculpa
01.2022 - 02.2026

Case Management Assistant

PHMCU
06.2021 - 08.2025

Patient Care Technician

Magee Rehabilitation
01.2014 - 02.2023

High School Diploma -

Delaware Valley Charter