Tajinder Singh
Summary
Experienced with tree care operations and maintenance. Utilizes knowledge of pruning techniques and disease control to promote tree health. Track record of working collaboratively in team settings to ensure safety and efficiency in arboriculture tasks.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.
Results-driven management professional with extensive experience in leading branch operations and maximizing efficiency. Known for fostering collaborative work environment and achieving high-performance results. Reliable and adaptable, with excellent skills in leadership and client relations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Branch Manager
Pride Truck Sales
04.2021 - 10.2024
- Handled escalated customer concerns/complaints and devised creative solutions to ensure customer loyalty
- Monitored phone activity to assure each member was providing top service and working to their potential
- Coached and developed customer service representatives to meet and maintain company goals
- Organized staff meetings in regards to new products and procedures
- Managed all HR functions, including recruiting, interviews, counseling and corrective action, benefits administration, payroll, employee terminations, etc
- Learn New Truck sales processes by assisting with sales in development of sales strategies
- Looking over the shop making sure units are good to go, also DOT ready
- Managed the daily flow of a Commercial vehicle dealership
- Supervised and trained new lot attendees with customer service, Truck detailing and truck safety
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
Vegetation Management Inspector
ACRT Services, Inc.
04.2020 - 04.2021
- Inspect right-of-ways to assess vegetation conditions and determine required maintenance activities
- Meet with land owners to explain vegetation management work
- Mark work in the field where required
- Respond to public concerns and questions about the work
- Document work activity using GIS equipped computer and custom work planning software
- Inspect work completed by contractors for compliance to utility specifications
- Collect data about tree location, condition, and size
- Assist with the castle creek fire
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
Groundsman Helper
ROLLING GREENS INC
04.2019 - 04.2020
- Oversaw appointment scheduling for tree trimming and removing for clients and personnel
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements
- Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members
- Enhanced visibility and improved shapes of trees and bushes with proper pruning
- Used shears, pruners and chainsaws to prune and trim or line clearance
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift
- Assisted in the removal of hazardous trees to ensure public safety and minimize property damage.
- Maintained clean and organized work environment for efficient operations and hazard reduction.
Owner/Operator
Rollons Transportation
08.2018 - 03.2019
- Assessed all vehicles in fleet every week, identifying those requiring immediate repair work and minor maintenance
- Conducted vehicle inspections prior to and after completing each shift, documenting damage or issues in comprehensive reports
- Assessed financial reports and statements regularly to update processes and operations for greater profitability
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues
- Operated with safety and skill to avoid accidents and delays
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues
- Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents over one year
- Conducted efficient cargo transfers to maintain route schedules
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to issues
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Shop Foreman
MD Concrete Cutting and Demolition
07.2017 - 08.2018
- Used hand and power tools, equipment and instruments accurately
- Managed materials inside shop and at job locations
- Ordered new materials and equipment for shop
- Observed safety practices and procedures to maintain safe and clean working environment
- Picked orders from inventory locations
- Provided outstanding customer service
- Oversaw inventory, equipment maintenance and bay cleaning
- Followed standards and procedures to maintain safe work environment
- Used hand tools to change worn cutting tools
- Accurately read, understood, and carried out written instructions
- Informed supervisors when machines required major scheduled service or immediate repair
- Used hand and power tools, equipment, and instruments accurately.
- Oversaw maintenance and repair of shop equipment.
Supervisor
Central Valley eggs
08.2016 - 07.2017
- Mentored and guided employees ensuring all were trained in product knowledge and capable of performing assigned duties
- Initiated timely response to emails, voicemails and written correspondence
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs
- Evaluated employee performance on 30 day basis and conveyed constructive feedback to improve skills
- Set aggressive targets for employees to drive company success and strengthen motivation
- Directed training and retraining of employees to boost performance and enhance business results
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Farm Supervisor
Toor Farms
11.2015 - 06.2016
- Amazing communication skills in both oral and written forms
- Conducts early morning orientation and end of week Process Improvement session with the team
- Identifies weekly targets
- Reviews performance evaluation reports on all team members
- Monitored and ensured clean equipments on facility
- Supervised tractor work, spraying, pruning
- Increased farm efficiency by overseeing maintenance and repair of equipment, ensuring minimal downtime.
Lab Assistant
Paramount Farms
06.2014 - 07.2015
- Analyzed data to create and organize graphs, charts, and documents for publications and presentation
- Cleaned and sanitized equipment and workstation in compliance with health and safety regulations
- Maintained and improved experimental data spreadsheets
- Microscopic dissection
- Managed specimen sample handling, receiving, storage and inventory.
- Logged samples correctly into computerized tracking system.
Cashier/Customer Service
Kmart (Closed)
10.2010 - 02.2014
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
- Counted cash in register drawer at beginning and end of shift
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Operated cash register for cash, check and credit card transactions
- Reviewed and resolved differences between accounting information and cash drawer
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Checked prices for customers and processed items sold by scanning barcodes
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Answered questions about store policies and concerns to support positive customer experiences
- Educated customers on promotions to enhance sales
- Mentored new team members on POS system operation, customer service strategies and sales goals
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
High school or equivalent - General studies
Wasco High School
Wasco, CA07.2012
Skills
- GIS
- Tree care
- Human resources
- Driving
- Management
- Interviewing
- Scheduling
- Dealership experience
- Customer service
- Recruiting
- Hindi speaker
- Outside sales
- Communication skills
- Mentoring
- Asset management
- Public relations
- Leadership
- Data collection
- CDL
- Cash handling
- Sales
- Data analysis skills
- Presentation skills
- Spanish speaker
- Leadership Experience
- Punjabi speaker
- Communications
- Tree trimming
- Branch operations management
- Customer relationships
- Excellent time management skills
- Quality control
- Visual inspections
- Inspection reporting
- Training and mentoring
- Hazardous tree evaluation
Certification
- Driver's License
- CDL Class A or B
- Air Brake Endorsement
ISA CERTIFIED ARBORIST
ISA Certified Arborist with 2 years experience in tree care and risk assessment.
Languages
Spanish
Full Professional
Hindi
Full Professional
English
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Branch Manager
Pride Truck Sales
04.2021 - 10.2024
Vegetation Management Inspector
ACRT Services, Inc.
04.2020 - 04.2021
Groundsman Helper
ROLLING GREENS INC
04.2019 - 04.2020
Owner/Operator
Rollons Transportation
08.2018 - 03.2019
Shop Foreman
MD Concrete Cutting and Demolition
07.2017 - 08.2018
Supervisor
Central Valley eggs
08.2016 - 07.2017
Farm Supervisor
Toor Farms
11.2015 - 06.2016
Lab Assistant
Paramount Farms
06.2014 - 07.2015
Cashier/Customer Service
Kmart (Closed)
10.2010 - 02.2014
High school or equivalent - General studies
Wasco High School
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