Tajj Jerdon
Brighton,TN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Sales Representative
Eagle Distributing, LLC
07.2019 - Current
- Enhanced client satisfaction by energetically addressing concerns promptly and providing exceptional service to customers in-store and by telephone.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions and maintaining store organization and cleanliness.
- Developed strong rapport with customers to understand needs and desires to identify and recommend optimal products.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased sales revenue by identifying and targeting high-potential accounts with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management with logistically planned routes for maximum efficiency.
- Collaborated with cross-functional teams to identify and address customer needs, as well as offer knowledge of selling best practices and mentorship.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
Warehouse Cataloger
International Paper
05.2017 - 01.2019
- Reduced processing time for newly acquired materials through diligent application of established cataloging standards including cross-referencing internal and third-party databases.
- Adapted quickly to changing workflows and priorities, maintaining high-quality work under tight deadlines.
- Enhanced catalog accuracy by diligently reviewing and updating item records in the database.
- Trained new employees on cataloging procedures, ensuring a seamless transition into their roles.
- Conducted regular audits of inventory levels to identify discrepancies, taking corrective action when necessary to maintain accurate records.
Pest Control Technician
Mojo Pest Control
09.2015 - 04.2017
- Developed customized treatment plans tailored to each client's specific needs, prioritizing long-term results over quick fixes.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
- Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Fostered excellent service leading to positive online reviews.
- Applied pesticides to inside and outside of structures utilizing company protocols and adhering to stringent safety procedures when applying chemicals.
- Inspected equipment for proper functionality to effectively facilitate application.
- Promoted a safe work environment by consistently wearing appropriate personal protective equipment and following safety protocols during treatments.
- Managed scheduling efficiently, allocating time effectively to accommodate both planned appointments and emergency calls as needed.
Customer Care PDIS Agent
Dialog Direct DBA Direct TV
08.2014 - 08.2015
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Negotiated favorable contract terms for clients, securing competitive rates and coverage options.
- Assisted clients in navigating claims process, ensuring timely resolution of issues and optimal outcomes, consistently retaining customers, and driving positive sales.
- Met customer call metrics for service levels, handle time and productivity.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within agency.
Education
High School Diploma -
Sequoia Choice High School
Phoenix, AZ01.2013
Skills
- Communicative and articulate
- Active Listening
- Analytical Thinking
- Organizational Skills
- Time Management
- Multitasking
- CRM Software and Technology
- Product Knowledge
Timeline
Sales Representative
Eagle Distributing, LLC
07.2019 - Current
Warehouse Cataloger
International Paper
05.2017 - 01.2019
Pest Control Technician
Mojo Pest Control
09.2015 - 04.2017
Customer Care PDIS Agent
Dialog Direct DBA Direct TV
08.2014 - 08.2015
High School Diploma -
Sequoia Choice High School
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