Summary
Overview
Work History
Education
Skills
Timeline
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Tajma Jones

Summary

Dynamic professional with a proven track record at Amazon, enhancing customer satisfaction and team productivity through innovative strategies and efficient project management. Skilled in multitasking and adaptability, with expertise in order fulfillment and exceptional oral communication. Demonstrated ability to improve processes, significantly reducing costs and optimizing team performance.

Overview

3
3
years of professional experience

Work History

Amazon Associate

Amazon
12.2023 - Current
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Developed comprehensive risk management plan, significantly reducing potential disruptions.

Inshop

Jimmy John's
02.2022 - 11.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

McDonald's Team Member

McDonald's
06.2021 - 12.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Associate of Arts - General Academics

McLennan Community College
Waco, TX
12-2024

Skills

  • Time management abilities
  • Multitasking Abilities
  • Adaptability
  • Order Fulfillment
  • Organization
  • Operate cash registers
  • Point of sale systems
  • Issue refunds
  • Oral communication
  • Customer interaction
  • Sales expertise
  • Service assistance

Timeline

Amazon Associate

Amazon
12.2023 - Current

Inshop

Jimmy John's
02.2022 - 11.2023

McDonald's Team Member

McDonald's
06.2021 - 12.2021

Associate of Arts - General Academics

McLennan Community College

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Tajma Jones