TAJ R PROSPER
Inglewood,CO
Summary
Highly motivated professional with extensive customer service and sales experience. Outgoing sales agent with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Also Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Associate / After Sales Service Co-ordinator
FIRST AUTOMOBILE SXM. B.V
03.2019 - Current
- Enhanced customer satisfaction by attentively addressing individual needs and inquiries.
- Assisted customers with product selection for improved sales.
- Boosted sales with effective product recommendations and upselling techniques.
- Processed transactions accurately to enhance customer experience.
- Improved store efficiency by restocking shelves and organizing displays.
- Resolved customer complaints promptly to uphold store reputation.
- Supported team members in achieving sales targets through collaborative efforts.
- Facilitated product demonstrations for increased customer engagement.
After Sales Service Assistant Coordinator
PDG SUPPLIES
04.2015 - 03.2019
- Assisted customers with product inquiries, enhancing their purchasing experience.
- Improved sales by recommending suitable products to meet customer needs.
- Coordinated with sales team to ensure seamless store operations.
- Boosted customer satisfaction by resolving issues promptly.
- Data entry, placing orders and distribution of parts, inventory & stock management, scheduling of repairs and technical intervention, reports and billing.
Consultant/Manager/Concierge Director/Brand Ambassador
BLACK PEARL TRANSPORTATION/EASTCAIR INVESTMENT
01.2010 - 09.2014
- Streamlined internal processes for improved efficiency and increased team productivity.
- Designed performance metrics to track progress towards strategic goals, ensuring ongoing success in a competitive market.
- Fostered a culture of innovation within the team by encouraging creative problem-solving techniques.
- Managed cross-functional teams, fostering collaboration and achieving successful project outcomes.
- Brand development (St. Martin Jet Center/ EASTCAIR INVESTMENT GROUP), fascilitated ground handling services, VIP Chauffeur activities, client and business prospecting, organized and operated US based travel, tours and group excursions
Computer Technician
VIRTUAL TECHNOLOGY
08.2011 - 12.2012
- Linked computers to network and peripheral equipment.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Enhanced system performance by conducting regular software and hardware updates.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
Education
Bachelor of Arts - LAW
UNICAF
LONDON ENGLAND09-2026
Bachelor of Arts - Elementary Education
UNIVERSITY OF ST. MARTIN
PHILIPSBURG, ST. MAARTEN07-2009
High School Diploma -
ISAIAH THOMAS SECONDARY SCHOOL
ST. JOSEPH, DOMINICA07-1996
Skills
- Customer service
- Product knowledge
- Sales techniques
- Team collaboration
- Inventory management
- Point of sale systems
- Client engagement
- Merchandising strategies
- Upselling techniques
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Certification
- NATA SAFETY 1st : Supervisor Online Training & Fuel safety Supervisor Training
- NATA SAFETY 1st : Management Systems for Ground Operations (SMS)
- NATA SAFETY 1st : PLST Online (Professional Line Service Training)
- Microsoft Office
- Communications & Sales Workshop
Languages
English
Native or Bilingual
Timeline
Sales Associate / After Sales Service Co-ordinator
FIRST AUTOMOBILE SXM. B.V
03.2019 - Current
After Sales Service Assistant Coordinator
PDG SUPPLIES
04.2015 - 03.2019
Computer Technician
VIRTUAL TECHNOLOGY
08.2011 - 12.2012
Consultant/Manager/Concierge Director/Brand Ambassador
BLACK PEARL TRANSPORTATION/EASTCAIR INVESTMENT
01.2010 - 09.2014
- NATA SAFETY 1st : Supervisor Online Training & Fuel safety Supervisor Training
- NATA SAFETY 1st : Management Systems for Ground Operations (SMS)
- NATA SAFETY 1st : PLST Online (Professional Line Service Training)
- Microsoft Office
- Communications & Sales Workshop
Bachelor of Arts - LAW
UNICAF
Bachelor of Arts - Elementary Education
UNIVERSITY OF ST. MARTIN
High School Diploma -
ISAIAH THOMAS SECONDARY SCHOOL
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