Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tajsia McGruder

Summary

Experienced with guest relations, ensuring high standards of service and satisfaction. Utilizes strong organizational skills to manage daily operations smoothly. Knowledge of luxury hospitality practices and proven ability to lead and motivate teams effectively.

Overview

9
9
years of professional experience

Work History

Lead Concierge

Parc At Tradition
01.2023 - Current

Ensuring guests are greeted when they enter the facility and providing directions or information to the resident that
they are coming to see. Also answering phone calls and transferring them to the correct operator.

  • Participated in ongoing training programs designed to improve hospitality skills and maintain up-to-date knowledge of industry trends and best practices.
  • Developed strong relationships with local vendors and businesses to secure exclusive deals for guests, enhancing their experience at the property.

Caregiver/ House Coordinator

Daybreak Community
12.2019 - 01.2023

Work in the home and help their clients with daily activities, such as bathing and bathroom functions, feeding,
grooming, taking medication, and some housework. Caregivers help clients make and keep appointments with
doctors, provide or arrange transportation and serve as a companion for their clients.

  • Complied with all regulatory requirements related to housing, safety, and care provisions in the house coordinator role.

Receptionist

Grace Wellness Center
10.2020 - 11.2022

responsible for coordinating the daily administration of doctors, staff, visitors, and patients at a healthcare facility.
Also schedule appointments, answer patient inquiries, handle patient emergencies, and verification of insurance
benefits, negotiates and collects patient financial responsibilities

  • Confirmed appointments, communicated with clients, and updated client records.

Sales Associate ( Seasonal)

Kohls Department Store
09.2018 - 01.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Cashier

Freddy's Frozen Custard And Steakburger
05.2016 - 07.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Rudder High School
Bryan, TX

Associate of Science - Accounting

Blinn College
Bryan,TX
06-2022

Skills

  • Exceptional communication
  • Property management
  • Guest relations
  • Task delegation

Accomplishments

  • Assisted with creating innovative engagement proposals that were memorable to couples and loved ones.

Timeline

Lead Concierge

Parc At Tradition
01.2023 - Current

Receptionist

Grace Wellness Center
10.2020 - 11.2022

Caregiver/ House Coordinator

Daybreak Community
12.2019 - 01.2023

Sales Associate ( Seasonal)

Kohls Department Store
09.2018 - 01.2021

Cashier

Freddy's Frozen Custard And Steakburger
05.2016 - 07.2018

Rudder High School

Associate of Science - Accounting

Blinn College
Tajsia McGruder