Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tajuana Daniels

Austin,USA

Summary

Experienced in providing top-quality service to customers and patients in healthcare and customer service settings. Skilled quick thinker, hands-on individual, adept problem solver. Capable of interacting with individuals from diverse backgrounds with professionalism. Certified in medical coding, billing, and nursing assistance.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Dietary Aid

University Hills
Pensacola, FL
03.2022 - 09.2024
  • Operated machinery for effective dish sanitization.
  • Prepared diverse sandwiches and desserts for patients.
  • Relayed patient's meal preferences and diet requirements to kitchen staff.

CNA - Certified Nursing Assistant

Robertsdale Rehabilitation & Healthcare Center
Robertsdale, AL
06.2018 - 08.2022

Monitored and recorded patients' vital signs.

Supported patients in reaching bathroom safely.

Provide assistance and nourishment to patients as required.

Facilitated patient bathing, hygiene, and dressing.

Communicated updates on patient status to nurse.

Documented daily patient activities electronically.

Acted as trusted confidant and support for family members.

Customer Service Representative

Alorica/Comcast
Pensacola, FL
03.2013 - 11.2018
  • Handled incoming customer calls efficiently.
  • Managed setup of payment agreements.
  • Provided support to callers experiencing service interruptions.
  • Routed calls to designated departments.

Patient Sitter

West Florida Hospital
Pensacola, FL
08.2016 - 06.2017
  • Tracked and logged behavioral changes in Baker Act patients during hospital stay.

Dress consultant

David's Bridal
Pensacola, FL
03.2008 - 2012
  • Scheduled appointments and facilitated sales of formal attire.

Hostess

JERRYS FAMOUS DELI
Miami Beach, FL
03.2002 - 08.2006
  • Coordinated seating arrangements and call management to ensure smooth operations and customer satisfaction.

Education

Graduate Certificate - Medical Coding And Billing

Sullivan Cogliano
Miami, FL
05.2004

High school diploma - undefined

Woodham highschool
Pensacola, FL
05.1997

Skills

  • Dietary aide experience
  • Vital Signs
  • Caregiving
  • Customer service
  • Kitchen experience

Certification

CNA

Timeline

Dietary Aid

University Hills
03.2022 - 09.2024

CNA - Certified Nursing Assistant

Robertsdale Rehabilitation & Healthcare Center
06.2018 - 08.2022

Patient Sitter

West Florida Hospital
08.2016 - 06.2017

Customer Service Representative

Alorica/Comcast
03.2013 - 11.2018

Dress consultant

David's Bridal
03.2008 - 2012

Hostess

JERRYS FAMOUS DELI
03.2002 - 08.2006

High school diploma - undefined

Woodham highschool

Graduate Certificate - Medical Coding And Billing

Sullivan Cogliano