Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
5
5
years of professional experience
Work History
Receptionist
Monticedo Senior Living Facility
03.2022 - Current
Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Sorted, received, and distributed mail correspondence between departments and personnel.
Organized, maintained and updated information in computer databases.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Receptionist
Avanti Senior Facility
08.2019 - 03.2022
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Collaborated with management to improve internal processes and procedures for better workflow optimization.
Qualified Medication Administration Personnel QMAP at Morningstar Senior Living FacilityQualified Medication Administration Personnel QMAP at Morningstar Senior Living Facility