Taka Joiner
Atlanta,GA
Summary
Professional with solid background in facilities management, prepared for this role. Strong focus on team collaboration and achieving results. Reliable and adaptable to changing needs. Skilled in maintenance, safety compliance, and vendor coordination. Valued for organizational skills, problem-solving ability, and proactive approach.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Facilities Assistant Custodial Manager/Coordinator
Atlanta International Airport
11.2017 - 08.2024
- Managed a staff of 40 employee's, to ensure operational efficiency.
- Assisted in the development of emergency preparedness plans, ensuring staff was trained in proper procedures during critical situations.
- Developed and maintained comprehensive facility management database, improving record-keeping accuracy.
- Administered Human Resources process (hiring, performance reviews, constructive counseling, prepared work schedules, & payroll.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Conducted regular facility inspections to identify repair needs or improvements.
- Ensured that employees have appropriate equipment and resources to perform their jobs and met goals and deadlines.
- Maintained and record a variety of payroll data including employee information, timecards, hours worked, bonus, into Paylocity data system weekly.
- Actively sought out feedback from stakeholders throughout the duration of a project to identify areas needed improvements or adjustments.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
Account Assistant & Office Manager/Billing Specialist
Aerotek
03.2015 - 10.2017
- Invoice coding familiarity Strong communication skills Self-motivated professional SAP expertise.
- Strong in MS Access and Excel Medical terminology Accounting, familiarity.
- Created an opened job list from IFS to excel spreadsheet daily.
- Created and managed all inbound and outbound invoices for production and sales in IFS.
- Maintain over 30 employee hours in MS/Access to be billed to job cost sheet daily.
- Professionally communicate with customers and vendors to meet the needs of the company.
- Answered and quickly redirected a high volume of calls per day.
- Managed month end-months accounts receivable and payable information in IFS accounting system.
- Processed payments paid by customer
- Managed multiple customer accounts
- Entered a high volume of data entry into AS/400 daily.
- Daily interaction with drivers regarding inbound/outbound shipments and processed BOL's, LTL, and Purchase Order numbers, to ensure shipments are on time and accurate in a timely manner according to the manifest.
- Maintained weekly inventory by using VLOOKUP up and pivot tables using excel spread sheets.
- Maintained daily billing exceptions in Navisphere Inventory Systems to bring in the money into different accounts for payment.
- Performed a variety of invoicing (Data Entry) verifying information pricing and printing and emailing invoices using IFS Accounting systems
- Closed/Opened work orders for manufacturing jobs daily using Microsoft Access.
Call Center Operator/Dispatcher/Administrative Assistant
Meridian Management Corporation
02.2012 - 02.2015
- Maintained and recorded a variety of payroll data including employee’s information, timecards, hours worked, bonus, into Pyramid data system weekly.
- Assisted Project Manager.
- Carried out recurring office duties and procedures independently of the site manager
- Process over 300 documents into Maximo data system daily/weekly.
- Mailed out invoices to be paid by customers in a timely manner.
- Maintained/ordered stock of supplies and equipment as needed upon approval of purchase order request.
- Screen over visitors and answer the main telephone line to facility daily.
- Performed facility inspections of the three buildings and created work orders as needed.
- Expensed, completed and closed quality control work orders into Maximo data system in a timely manner.
- Managed over 30 employee hours in MS/Access to be billed to job cost sheet daily
- Streamlined operations with consistent adherence to company policies and procedures related to call center tasks.
- Responded proactively and positively to rapid change.
- Identified and resolved discrepancies and errors in customer accounts.
Education
Associate Degree - Health Administration
Everest Institute
Skills
- Microsoft Excel
- Management
- Administration
- Accounting
- Data Entry
- Career Development
- Strategic Thinking
- Billing
- Invoicing
- Office Assistant
- Finance
- Office management
- Project Coordinating
- Report writing
- Staff training and mentoring
- Change management
- Deadline Driven
- Productivity and Time Management
- Repairs and maintenance
- Building walk-throughs
- Quality control
Certification
- Project Management Professional (PMP)
- Http://coursera.org/verify/Q5RTA9S44D8F
Timeline
Facilities Assistant Custodial Manager/Coordinator
Atlanta International Airport
11.2017 - 08.2024
Account Assistant & Office Manager/Billing Specialist
Aerotek
03.2015 - 10.2017
Call Center Operator/Dispatcher/Administrative Assistant
Meridian Management Corporation
02.2012 - 02.2015
Associate Degree - Health Administration
Everest Institute
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